Title	Information Technology Service Management Toolset Ireland
Country	Ireland
Language	English
Organization	HEANET CLG
Published Date	06.02.2024
Awarded Date	05.02.2021
Overview	Contract Award's Details : Information Technology Service Management Toolset HEANET CLG Information Technology Service Management Toolset Document Type : Contract award notice Title : Information Technology Service Management Toolset Contract No. : 1 Reference Number : 2020/S 204-496459 Contract Type : Services Estimated Value : 2000000.00 - EUR Description : The Services comprise of the provision of an ITSM (Information Technology Service Management) Toolset. An ITSM toolset is software which supports ITSM processes in the delivery of services to customers. The ITSM Toolset will be required to be aligned with the ITIL (IT Infrastructure Library) framework and be delivered as a managed cloud-based solution. It is intended to set up a multi-supplier, multiple lot framework. 72250000 - System and support services 48000000 - Software package and information systems 48219300 - Administration software package 48331000 - Project management software package 48420000 - Facilities management software package and software package suite 48421000 - Facilities management software package 48422000 - Software package suites 48451000 - Enterprise resource planning software package 48517000 - IT software package 48810000 - Information systems 48900000 - Miscellaneous software package and computer systems Authority Type : Body governed by public law Type of Procedure : Open procedure Regulation : European Union, with participation by GPA countries Bid Type : Not applicable Doc Title : System and support services Dispatch Date : 2021-... Ireland Contract value : 2,000,000.00 EUR Contractors : UNIFII, AXIOS SYSTEMS, ISERVICE SOLUTIONS, IVANTI, CLIENT SOLUTIONS, XCESSION LTD 11/01/2021 06/02/2021 See in details 77069948 06/02/2021 HEANET CLG Address : Town : Dublin NUTS-Code : IE - IRELAND Contact Point : HEAnet Tenders Team http://www.heanet.ie tenders@heanet.ie Ireland United Kingdom Contract Awards Ireland 11/01/2021 See in details 2,000,000.00 EUR
NAICS	Justice Web Search Portals Regulation Justice All Other Support Services Other Justice Regulation Web Search Portals Management Other Justice Process
CPVS	System, storage and content management software package IT software package Supports System, storage and content management software development services Library, archives, museums and other cultural services Information systems Other services Miscellaneous software package and computer systems Administration, defence and social security services Dates
UNSPSC	-
Regions	Europe Northern Europe Western Europe
Sectors	Building Automobiles and Auto Parts Supply Roads and Highways-Bridge Infrastructure Law and Legal Printing and Publishing Services Railways-Rail-Railroad Information Technology-IT Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Building Material Marine
Contractor	UNIFII, AXIOS SYSTEMS, ISERVICE SOLUTIONS, IVANTI, CLIENT SOLUTIONS, XCESSION LTD
Contract Value	2,000,000.00 EUR
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