Contract Details
Title

Customer Experience Tracker 2021 United Kingdom

Country
Language
English
Organization
Published Date
31.03.2024
Awarded Date
24.10.2021
Overview
Contract Award's Details : Customer Experience Tracker 2021 HIGHWAYS ENGLAND COMPANY LIMITED Customer Experience Tracker 2021 The Customer Experience Tracker (CET) will be a robust, systematic survey instrument that can quantitatively monitor and track changes in core variables over time; be used to understand who our customers are, their needs and priorities, and provide benchmarks at national and regional level to support and shape services to meet customer needs. It will help to understand what works and to inform investment decisions to maintain and improve customer services over time. The CET will build on Highview the current survey for measuring customer experience and eventually replace it. United Kingdom Contract value : 940,000.00 GBP Contractors : Market & Opinion Research International Limited (Trading as 28/07/2021 25/10/2021 29/03/2024 77748141 25/10/2021 HIGHWAYS ENGLAND COMPANY LIMITED Address : Highways England Ltd Bridge House, 1 Walnut Tree Close GU14LZ, Guildford transparencySGRM@highwaysengland.co.uk United Kingdom United Kingdom Contract Awards United Kingdom ocds-b5fd17-159e2f05-bbce-4ab5-ba9f-9371d7c6e230-479541-customer-experience-tracker-2021(1) 28/07/2021 29/03/2024 940,000.00 GBP
NAICS
Navigational Highway Highway International Measuring Navigational Highway
CPVS
Construction work for pipelines, communication and power lines, for highways, roads, airfields and ra... Research, testing and scientific technical simulator Bridge Supports Surveying, hydrographic, oceanographic and hydrological instruments and appliances Surveying instruments Trees Monitors Other services Shapes
UNSPSC
-
Regions
Europe Northern Europe
Sectors
Building Environment and Pollution-Recycling Automobiles and Auto Parts Non-Renewable Energy Supply Bridges and Tunnels Roads and Highways-Bridge Printing and Publishing Services Roadways Construction Energy-Power and Electrical Computer Hardwares and Consumables Building Material Marine
Contractor
Contract Value
940,000.00 GBP
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