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Contract Details

Title	E644001-rtgb Training Extraordinary Investigation Officers Staatsbosbeheer 2023 E.v. Netherlands
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Country	Netherlands
Language	English
Organization	STAATSBOSBEHEER
Published Date	06.02.2024
Awarded Date	18.12.2022
Overview	Contract Award's Details : E644001-rtgb Training Extraordinary Investigation Officers Staatsbosbeheer 2023 E.v. STAATSBOSBEHEER 201865006.028.083 Vws-ea-kcc Diensten D.t.v. Ubr\|his Document type: Contract Award Notice Title: 201865006.028.083 VWS-EA-KCC services d.t.v. UBR \| HIS Contract No. : 1 Reference number: 2022/S 243-702889 Contract Type: Services Estimated Value: 734491.84 - EUR Description: Client asks for a customer contact center help desk that all the facilities required for the questions of users about the Corona apps, applications, websites and Corona measures in general in an effective and efficient manner (telephone, via e-mail, in the app stores ) to deal with. The contractor makes people and resources available for this. The Helpdesk Services that the Client wishes to purchase consists of outline: (1) Answering telephone questions based on the Q and A present; (2) Answering questions asked by e -mail on the basis of the present Q and A; (3) keeping track of frequently asked questions; • Where necessary, continue questions to the second line support with the client; (4) Reporting on the services provided. The help desk must be available daily (also on Sundays and public holidays) from 8 a.m.- 8 p.m. 79512000 - Call Center Authori ... Netherlands Contract value : 49,728.00 EUR Contractors : FALCON ACADEMIE B.V. 06/12/2022 19/12/2022 01/01/1900 78901582 19/12/2022 MINISTRY OF HEALTH, WELFARE AND SPORT THROUGH UBR \| HIS Address : Address : Postbus 20350 Town : The Hague NUTS-Code : NL333 - Delft en Westland Postal Code : 2500 EJ Contact Point : Henk Strik Phone : +31 651420444 https://www.rijksoverheid.nl/ministeries/ministerie-van-volksgezondheid-welzijn-en-sport henk.strik@rijksoverheid.nl Netherlands Netherlands Contract Awards Netherlands 12/12/2022 01/01/1900 734,491.84 EUR
NAICS	Sporting Goods Promoters of Performing Arts Navigational Other Direct Insurance (except Life Justice Promoters of Performing Arts Justice Other Justice Promoters of Performing Arts Direct Insurance (except Life Investigation Direct Life Measuring Promoters of Performing Arts Navigational Sporting Goods Other Justice Promoters of Performing Arts
CPVS	Desks Training, workout or aerobic services Supports Construction work for buildings relating to leisure, sports, culture, lodging and restaurants Other services Musical instruments, sport goods, games, toys, handicraft, art materials and accessories Postal orders
UNSPSC	-
Regions	Europe Western Europe
Sectors	Environment and Pollution-Recycling Automobiles and Auto Parts Supply Postal and Courier Services Roads and Highways-Bridge Infrastructure Printing and Publishing Services Education and Training Defence and Security Construction Energy-Power and Electrical Sports and Leisure Computer Hardwares and Consumables Steel Marine
Contractor	FALCON ACADEMIE B.V.
Contract Value	734,491.84 EUR
URL	Download Document
Share

Title
E644001-rtgb Training Extraordinary Investigation Officers Staatsbosbeheer 2023 E.v. Netherlands
Country
Netherlands
Language
English
Organization
STAATSBOSBEHEER
Published Date
06.02.2024
Awarded Date
18.12.2022
Overview
Contract Award's Details : E644001-rtgb Training Extraordinary Investigation Officers Staatsbosbeheer 2023 E.v. STAATSBOSBEHEER 201865006.028.083 Vws-ea-kcc Diensten D.t.v. Ubr\|his Document type: Contract Award Notice Title: 201865006.028.083 VWS-EA-KCC services d.t.v. UBR \| HIS Contract No. : 1 Reference number: 2022/S 243-702889 Contract Type: Services Estimated Value: 734491.84 - EUR Description: Client asks for a customer contact center help desk that all the facilities required for the questions of users about the Corona apps, applications, websites and Corona measures in general in an effective and efficient manner (telephone, via e-mail, in the app stores ) to deal with. The contractor makes people and resources available for this. The Helpdesk Services that the Client wishes to purchase consists of outline: (1) Answering telephone questions based on the Q and A present; (2) Answering questions asked by e -mail on the basis of the present Q and A; (3) keeping track of frequently asked questions; • Where necessary, continue questions to the second line support with the client; (4) Reporting on the services provided. The help desk must be available daily (also on Sundays and public holidays) from 8 a.m.- 8 p.m. 79512000 - Call Center Authori ... Netherlands Contract value : 49,728.00 EUR Contractors : FALCON ACADEMIE B.V. 06/12/2022 19/12/2022 01/01/1900 78901582 19/12/2022 MINISTRY OF HEALTH, WELFARE AND SPORT THROUGH UBR \| HIS Address : Address : Postbus 20350 Town : The Hague NUTS-Code : NL333 - Delft en Westland Postal Code : 2500 EJ Contact Point : Henk Strik Phone : +31 651420444 https://www.rijksoverheid.nl/ministeries/ministerie-van-volksgezondheid-welzijn-en-sport henk.strik@rijksoverheid.nl Netherlands Netherlands Contract Awards Netherlands 12/12/2022 01/01/1900 734,491.84 EUR
NAICS
Sporting Goods Promoters of Performing Arts Navigational Other Direct Insurance (except Life Justice Promoters of Performing Arts Justice Other Justice Promoters of Performing Arts Direct Insurance (except Life Investigation Direct Life Measuring Promoters of Performing Arts Navigational Sporting Goods Other Justice Promoters of Performing Arts
CPVS
Desks Training, workout or aerobic services Supports Construction work for buildings relating to leisure, sports, culture, lodging and restaurants Other services Musical instruments, sport goods, games, toys, handicraft, art materials and accessories Postal orders
UNSPSC
-
Regions
Europe Western Europe
Sectors
Environment and Pollution-Recycling Automobiles and Auto Parts Supply Postal and Courier Services Roads and Highways-Bridge Infrastructure Printing and Publishing Services Education and Training Defence and Security Construction Energy-Power and Electrical Sports and Leisure Computer Hardwares and Consumables Steel Marine
Contractor
FALCON ACADEMIE B.V.
Contract Value
734,491.84 EUR
URL
Download Document
Share