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Contract Details

Title	Programmatic Approach Gouwe - Phase 2 (netherlands-the Hague: Engineering Services) Netherlands
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Country	Netherlands
Language	English
Organization	Provincie Zuid-Holland 27375169 Zuid-Hollandplein 1 Den Haag 2596 Aw Netherlands Contact Person: Niels Karremans (Conducto) Tel: +31 704416754 E-Mail: N.Karremans@Pzh.Nl
Published Date	06.02.2024
Awarded Date	05.06.2019
Overview	Contract Award's Details : Programmatic Approach Gouwe - Phase 2 (netherlands-the Hague: Engineering Services) Provincie Zuid-Holland 27375169 Zuid-Hollandplein 1 Den Haag 2596 Aw Netherlands Contact Person: Niels Karremans (Conducto) Tel: +31 704416754 E-Mail: N.Karremans@Pzh.Nl Customer Contact Services Extension (netherlands-zoetermeer: ??customer-care Services) Contract award notice: Customer contact services extension (netherlands-zoetermeer: customer-care services) due to the withdrawal of the european public tender ~customer contact services 2019~ (tenderned reference 210055), The rdw is forced to extend the current agreement and thus guarantee the continuity of the service. A new european public tender is currently being launched and services under this new agreement are expected to start on 1.2.2020. The requested service consists of 7 main services: 1) (aac) - accepting a call; 2) (bec) - handling a call; 3) (bem) - handling an email; 4) (afm) - deregistering an email; 5) (uwl) - fallback location for customer contact services permanently on standby; Optional services: 6) (wbc) - webcare activities; 7) (cht) - live chat, Number of tenders received: 1 other activity: Verkeer en transport Netherlands Contract value : See in details Contractors : P2 PROCESS AND PROJECT MANAGEMENT See in details 06/06/2019 06/09/2019 13371581 06/06/2019 Rdw 4443194 Europaweg 205 Zoetermeer 2711 Er Netherlands Contact Person: Aniek Wilpstra Tel: +31 793458281 E-Mail: Awilpstra@Rdw.Nl Fax: +31 793458044 Address : Netherlands Netherlands Contract Awards Netherlands 263627-2019 See in details 06/09/2019 See in details
NAICS	Justice Justice Other Justice Management Other Justice Engineering Services Process
CPVS	Mains Lifting, handling, loading or unloading machinery Other services
UNSPSC	-
Regions	Europe Western Europe
Sectors	Automobiles and Auto Parts Supply Industrial Automation and Control Engineering Roads and Highways-Bridge Law and Legal Transportation Services Defence and Security Construction Energy-Power and Electrical Sports and Leisure Computer Hardwares and Consumables Petroleum Products Marine
Contractor	P2 PROCESS AND PROJECT MANAGEMENT
Contract Value	See in details
URL	Download Document
Share

Title
Programmatic Approach Gouwe - Phase 2 (netherlands-the Hague: Engineering Services) Netherlands
Country
Netherlands
Language
English
Organization
Provincie Zuid-Holland 27375169 Zuid-Hollandplein 1 Den Haag 2596 Aw Netherlands Contact Person: Niels Karremans (Conducto) Tel: +31 704416754 E-Mail: N.Karremans@Pzh.Nl
Published Date
06.02.2024
Awarded Date
05.06.2019
Overview
Contract Award's Details : Programmatic Approach Gouwe - Phase 2 (netherlands-the Hague: Engineering Services) Provincie Zuid-Holland 27375169 Zuid-Hollandplein 1 Den Haag 2596 Aw Netherlands Contact Person: Niels Karremans (Conducto) Tel: +31 704416754 E-Mail: N.Karremans@Pzh.Nl Customer Contact Services Extension (netherlands-zoetermeer: ??customer-care Services) Contract award notice: Customer contact services extension (netherlands-zoetermeer: customer-care services) due to the withdrawal of the european public tender ~customer contact services 2019~ (tenderned reference 210055), The rdw is forced to extend the current agreement and thus guarantee the continuity of the service. A new european public tender is currently being launched and services under this new agreement are expected to start on 1.2.2020. The requested service consists of 7 main services: 1) (aac) - accepting a call; 2) (bec) - handling a call; 3) (bem) - handling an email; 4) (afm) - deregistering an email; 5) (uwl) - fallback location for customer contact services permanently on standby; Optional services: 6) (wbc) - webcare activities; 7) (cht) - live chat, Number of tenders received: 1 other activity: Verkeer en transport Netherlands Contract value : See in details Contractors : P2 PROCESS AND PROJECT MANAGEMENT See in details 06/06/2019 06/09/2019 13371581 06/06/2019 Rdw 4443194 Europaweg 205 Zoetermeer 2711 Er Netherlands Contact Person: Aniek Wilpstra Tel: +31 793458281 E-Mail: Awilpstra@Rdw.Nl Fax: +31 793458044 Address : Netherlands Netherlands Contract Awards Netherlands 263627-2019 See in details 06/09/2019 See in details
NAICS
Justice Justice Other Justice Management Other Justice Engineering Services Process
CPVS
Mains Lifting, handling, loading or unloading machinery Other services
UNSPSC
-
Regions
Europe Western Europe
Sectors
Automobiles and Auto Parts Supply Industrial Automation and Control Engineering Roads and Highways-Bridge Law and Legal Transportation Services Defence and Security Construction Energy-Power and Electrical Sports and Leisure Computer Hardwares and Consumables Petroleum Products Marine
Contractor
P2 PROCESS AND PROJECT MANAGEMENT
Contract Value
See in details
URL
Download Document
Share