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Contract Details
| Title |
Voicescape 12 Month Proof of Concept United Kingdom |
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| Country | ||||
| Language | English | |||
| Organization | ||||
| Published Date | 28.03.2024 | |||
| Awarded Date | 30.08.2022 | |||
| Overview | Contract Award's Details : Voicescape 12 Month Proof of Concept Durham County Council Voicescape 12 Month Proof of Concept The Transactions & Customer Services Team would like to implement an automated outreach via outbound telephony/SMS and behavioural insight solution to increase engagement while using resource smartly and effectively, to deliver operational efficiencies by removing nonvalue-added tasks to deliver improved customer engagement, promoting welfare practice and maximising payments and income. The Voicescape system has been identified for use by the team and will be direct awarded via G-Cloud for the proof of concept which will then potentially roll out across the organisation if the proof of concept is a success. United Kingdom Contract value : 36,093.00 GBP Contractors : VOICESCAPE LIMITED 25/08/2022 31/08/2022 31/08/2023 78577010 31/08/2022 Durham County Council Address : County Hall, Durham DH1 5UL, Durham Christine Little christine.little@durham.gov.uk 00000000000 United Kingdom United Kingdom Contract Awards United Kingdom ocds-b5fd17-a7ab9aea-1355-47cf-a42d-bca3f5b4a538-567793-pwp5241---dn628428 25/08/2022 31/08/2023 36,093.00 GBP | |||
| NAICS |
-
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| CPVS | ||||
| UNSPSC |
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| Contractor | ||||
| Contract Value |
36,093.00 GBP
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URL | ||
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United Kingdom
| Title |
|---|
Voicescape 12 Month Proof of Concept United Kingdom |
| Country |
| Language |
| English |
| Organization |
| Published Date |
| 28.03.2024 |
| Awarded Date |
| 30.08.2022 |
| Overview |
| Contract Award's Details : Voicescape 12 Month Proof of Concept Durham County Council Voicescape 12 Month Proof of Concept The Transactions & Customer Services Team would like to implement an automated outreach via outbound telephony/SMS and behavioural insight solution to increase engagement while using resource smartly and effectively, to deliver operational efficiencies by removing nonvalue-added tasks to deliver improved customer engagement, promoting welfare practice and maximising payments and income. The Voicescape system has been identified for use by the team and will be direct awarded via G-Cloud for the proof of concept which will then potentially roll out across the organisation if the proof of concept is a success. United Kingdom Contract value : 36,093.00 GBP Contractors : VOICESCAPE LIMITED 25/08/2022 31/08/2022 31/08/2023 78577010 31/08/2022 Durham County Council Address : County Hall, Durham DH1 5UL, Durham Christine Little christine.little@durham.gov.uk 00000000000 United Kingdom United Kingdom Contract Awards United Kingdom ocds-b5fd17-a7ab9aea-1355-47cf-a42d-bca3f5b4a538-567793-pwp5241---dn628428 25/08/2022 31/08/2023 36,093.00 GBP |
| NAICS |
| - |
| CPVS |
| System, storage and content management software package Rolls System, storage and content management software development services Other services |
| UNSPSC |
| - |
| Regions |
| Europe Northern Europe |
| Sectors |
| Automobiles and Auto Parts Supply Services Construction Agriculture-Food and Beverages Energy-Power and Electrical Computer Hardwares and Consumables Marine |
| Contractor |
| Contract Value |
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36,093.00 GBP
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| URL |
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| Share |
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