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Contract Details
| Title |
It Service Desk and It Application Supervision 2023-2027 Germany |
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|---|---|---|---|---|
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| Country | ||||
| Language | English | |||
| Organization | ||||
| Published Date | 06.02.2024 | |||
| Awarded Date | 24.05.2023 | |||
| Overview | Contract Award's Details : It Service Desk and It Application Supervision 2023-2027 FEDERAL MINISTRY OF LABOUR AND SOCIAL AFFAIRS It Service Desk and It Application Supervision 2023-2027 Document Type: Contract Award Notice Title: IT service Desk and IT application supervision 2023-2027 Contract No. : ZB4-00432-1/AnwB2023-2027 Reference Number: ZB4-00432-1/AnwB2023-2027 Contract type: Services Estimated value: 1.00 - EUR Description: The Federal Ministry of Labor and Social Affairs (BMAS) as the client intends to conclude a service contract for IT service Desk and IT application support services for its service in Bonn and/or Berlin for the period 01.09.2023 to 31.08.2027 with the option to extend the contract four times by one year to a maximum of 31.08.2031. The order includes the following services: - IT service desk: Acceptance of the IT concerns of the users, structured recording and categorization in an IT ticket system, 1st level support, ticket training from 6:00 a.m. to 8:00 p.m. in the amount of 3 people per contract year. - IT application supervision: 2nd level support for the standard applications used from 6:00 a.m. to 8:00 p.m. in the amount of 4 people per contract year, IT training and IT application advice in the extent of 2 people ... Germany Contract value : 1.00 EUR Contractors : PAUL IT-SERVICE GMBH 15/05/2023 25/05/2023 01/01/1900 79303728 25/05/2023 FEDERAL MINISTRY OF LABOUR AND SOCIAL AFFAIRS Address : Address: Rochusstr. 1 Town: Bonn Nuts Code: DEA22 - Bonn, Count Free Postal Code: 53123 Contact Point: Central contract office Phone: +49 228-995271604 Fax: +49 228-995272253 http://www.bmas.bund.de zb4@bmas.bund.de Germany Germany Contract Awards Germany 15/05/2023 01/01/1900 1.00 EUR | |||
| NAICS | ||||
| CPVS |
Parts of structures
System, storage and content management software package
Tickets
Nuts
Desks
Training, workout or aerobic services
Office, school and office equipment cleaning services
Records
Supports
Structures and parts
System, storage and content management software development services
Other services
Postal orders
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| UNSPSC |
-
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| Regions | ||||
| Sectors | ||||
| Contractor | ||||
| Contract Value |
1.00 EUR
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URL | ||
| Share | ||||
Germany
| Title |
|---|
It Service Desk and It Application Supervision 2023-2027 Germany |
| Country |
| Language |
| English |
| Organization |
| Published Date |
| 06.02.2024 |
| Awarded Date |
| 24.05.2023 |
| Overview |
| Contract Award's Details : It Service Desk and It Application Supervision 2023-2027 FEDERAL MINISTRY OF LABOUR AND SOCIAL AFFAIRS It Service Desk and It Application Supervision 2023-2027 Document Type: Contract Award Notice Title: IT service Desk and IT application supervision 2023-2027 Contract No. : ZB4-00432-1/AnwB2023-2027 Reference Number: ZB4-00432-1/AnwB2023-2027 Contract type: Services Estimated value: 1.00 - EUR Description: The Federal Ministry of Labor and Social Affairs (BMAS) as the client intends to conclude a service contract for IT service Desk and IT application support services for its service in Bonn and/or Berlin for the period 01.09.2023 to 31.08.2027 with the option to extend the contract four times by one year to a maximum of 31.08.2031. The order includes the following services: - IT service desk: Acceptance of the IT concerns of the users, structured recording and categorization in an IT ticket system, 1st level support, ticket training from 6:00 a.m. to 8:00 p.m. in the amount of 3 people per contract year. - IT application supervision: 2nd level support for the standard applications used from 6:00 a.m. to 8:00 p.m. in the amount of 4 people per contract year, IT training and IT application advice in the extent of 2 people ... Germany Contract value : 1.00 EUR Contractors : PAUL IT-SERVICE GMBH 15/05/2023 25/05/2023 01/01/1900 79303728 25/05/2023 FEDERAL MINISTRY OF LABOUR AND SOCIAL AFFAIRS Address : Address: Rochusstr. 1 Town: Bonn Nuts Code: DEA22 - Bonn, Count Free Postal Code: 53123 Contact Point: Central contract office Phone: +49 228-995271604 Fax: +49 228-995272253 http://www.bmas.bund.de zb4@bmas.bund.de Germany Germany Contract Awards Germany 15/05/2023 01/01/1900 1.00 EUR |
| NAICS |
| Business Bolt Other Foundation Other Foundation All Other Support Services Turned Product and Screw Foundation Other Similar Organizations (except Business Other Similar Organizations (except Business Machine Shops; Turned Product; and Screw |
| CPVS |
| Parts of structures System, storage and content management software package Tickets Nuts Desks Training, workout or aerobic services Office, school and office equipment cleaning services Records Supports Structures and parts System, storage and content management software development services Other services Postal orders |
| UNSPSC |
| - |
| Regions |
| Europe Western Europe |
| Sectors |
| Building Automobiles and Auto Parts Supply Postal and Courier Services Infrastructure Services Education and Training Electricity Construction Energy-Power and Electrical Computer Hardwares and Consumables Steel Laboratory Equipment and Services Building Material |
| Contractor |
| Contract Value |
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1.00 EUR
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| URL |
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| Share |
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