Contract Details
Title

Environmental And Social Safeguard Policy Review (canberra) Australia

Country
Language
English
Organization
Published Date
06.02.2024
Awarded Date
19.02.2020
Overview
Contract Award's Details : Environmental And Social Safeguard Policy Review (canberra) Department Of Foreign Affairs And Trade - Australian Aid Program Corporate Governance And Review 2601 Cbs Service Design Review (counters And Call Centres) Contract awarded for The Department of Agriculture and Fisheries is seeking to engage a consultant to produce a strategy which will provide options to enhance the departments interactions with its external customers and take advantage of digital and technology platforms aligned to the departments digital strategy. A key focus is improving customer service and enhancing the customer experience. Customer and Business Services (CBS) division of the department currently delivers departmental services through a call/contact centre which manages the departments 1300/1800 numbers emails and web enquires. CBS also provides face to face customer support statewide across 36 sites. Options for new service delivery models are being sought, keeping in mind the needs of our traditional customers who have not taken up digital service delivery options and the availability of customer touch points throughout the state. Total value of the contract: $70,950 (Fixed Price) Award date: 15 Apr, 2020 Australia Contract value : 81,128.00 AUD Contractors : STRATEGIC DEVELOPMENT GROUP PTY LTD See in details 20/02/2020 15/07/2020 76209511 29/04/2020 Department of Agriculture and Fisheries Level 32, 400 George Street, Brisbane, QLD, Australia, 4000 Address : Australia Australia Contract Awards Australia DAF19074 See in details 15/07/2020 70,950.00 AUD
NAICS
Business Highway Highway Agriculture Corporate Highway
CPVS
Supports Counters Other services Keys Call centre Designs Dates Tools, locks, keys, hinges, fasteners, chain and springs
UNSPSC
-
Regions
APEC Countries Australia Oceania
Sectors
Environment and Pollution-Recycling Automobiles and Auto Parts Supply Environmental Work Services Defence and Security Technology Hardware and Equipment Construction Agriculture-Food and Beverages Consultancy Energy-Power and Electrical Computer Hardwares and Consumables Marine
Contractor
Contract Value
70,950.00 AUD
URL
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