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Title	Contact Experience (Contact Centre) New Zealand
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Country	New Zealand
Language	English
Organization	UNIVERSITY OF CANTERBURY
Published Date	13.08.2024
Awarded Date	21.05.2024
Overview	Contract Award's Details : Contact Experience (Contact Centre) UNIVERSITY OF CANTERBURY Contact Experience (Contact Centre) RFx ID :27710107 Tender Name :Contact Experience (Contact Centre) Reference :22-303 Open Date :Thursday, 13 July 2023 4:00 PM (Pacific/Auckland UTC+12:00) Close Date : Monday, 14 August 2023 8:00 AM (Pacific/Auckland UTC+12:00) Department/Business Unit :Planning, Finance & ITS Tender Type :Request for Proposals (RFP) Tender Coverage :Sole Agency [?] Categories : 43000000 - Information Technology Broadcasting and Telecommunications Regions:Canterbury Exemption Reason :None Required Pre-qualifications :None Contact :Sam Grotrianprocurement@canterbury.ac.nz Alternate Physical Delivery Address : Alternate Physical Fax Number : Agency Address : Overview This tender relates to a requirement to procure and implement an omnichannel cloud-based Contact Centre Solution.The University requires an omnichannel cloud-based Contact Centre Solution for UC Contact Centre, IT Service Desk (24x7), Health Centre, and Campus Security (24x7).You have a high level of experience and expertise in a cloud-based omnichannel Contact Centre Solution services.Expected start date of Contract Mid Nov 2023RFx OutcomeThis tender has been awarded. Converged Communication Network Applications Pty Ltd - Level 27, PWC Tower, 188 Quay Street,, Auckland, 1010, NEW ZEALAND Further Award Information:UC successfully signed and entered into contract with Converged Communication Network Applications Ltd (CCNA) for the NICE CXon... New Zealand Contract value : See in details Contractors : CONVERGED COMMUNICATION NETWORK APPLICATIONS PTY LTD - LEVEL 27, PWC TOWER, 188 QUAY STREET,, AUCKLAND, 1010, NEW ZEALAND 09/05/2024 22/05/2024 01/01/1900 81560025 22/05/2024 UNIVERSITY OF CANTERBURY Address : Regions : Canterbury Contact : Sam Grotrian grotrianprocurement@canterbury.ac.nz New Zealand New Zealand Contract Awards New Zealand 09/05/2024 01/01/1900 See in details
NAICS	Other Direct Insurance (except Life All Other Telecommunications Securities All Other Telecommunications Highway All Other Telecommunications Highway Direct Insurance (except Life Colleges Direct Life Colleges Colleges Highway Agencies
CPVS	Communications network Desks Towers, lattice masts, derricks and pylons Towers Other services Sole Security, fire-fighting, police and defence equipment Soles Dates
UNSPSC	-
Regions	APEC Countries Australia Oceania
Sectors	Automobiles and Auto Parts Non-Renewable Energy Supply Solar Photovoltaic PV Energy Security Services Bridges and Tunnels Postal and Courier Services Roads and Highways-Bridge Infrastructure Telecommunications Printing and Publishing Services Railways-Rail-Railroad Information Technology-IT Defence and Security Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Industry Marine
Contractor	CONVERGED COMMUNICATION NETWORK APPLICATIONS PTY LTD - LEVEL 27, PWC TOWER, 188 QUAY STREET,, AUCKLAND, 1010, NEW ZEALAND
Contract Value	See in details
URL	Download Document
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Title
Contact Experience (Contact Centre) New Zealand
Country
New Zealand
Language
English
Organization
UNIVERSITY OF CANTERBURY
Published Date
13.08.2024
Awarded Date
21.05.2024
Overview
Contract Award's Details : Contact Experience (Contact Centre) UNIVERSITY OF CANTERBURY Contact Experience (Contact Centre) RFx ID :27710107 Tender Name :Contact Experience (Contact Centre) Reference :22-303 Open Date :Thursday, 13 July 2023 4:00 PM (Pacific/Auckland UTC+12:00) Close Date : Monday, 14 August 2023 8:00 AM (Pacific/Auckland UTC+12:00) Department/Business Unit :Planning, Finance & ITS Tender Type :Request for Proposals (RFP) Tender Coverage :Sole Agency [?] Categories : 43000000 - Information Technology Broadcasting and Telecommunications Regions:Canterbury Exemption Reason :None Required Pre-qualifications :None Contact :Sam Grotrianprocurement@canterbury.ac.nz Alternate Physical Delivery Address : Alternate Physical Fax Number : Agency Address : Overview This tender relates to a requirement to procure and implement an omnichannel cloud-based Contact Centre Solution.The University requires an omnichannel cloud-based Contact Centre Solution for UC Contact Centre, IT Service Desk (24x7), Health Centre, and Campus Security (24x7).You have a high level of experience and expertise in a cloud-based omnichannel Contact Centre Solution services.Expected start date of Contract Mid Nov 2023RFx OutcomeThis tender has been awarded. Converged Communication Network Applications Pty Ltd - Level 27, PWC Tower, 188 Quay Street,, Auckland, 1010, NEW ZEALAND Further Award Information:UC successfully signed and entered into contract with Converged Communication Network Applications Ltd (CCNA) for the NICE CXon... New Zealand Contract value : See in details Contractors : CONVERGED COMMUNICATION NETWORK APPLICATIONS PTY LTD - LEVEL 27, PWC TOWER, 188 QUAY STREET,, AUCKLAND, 1010, NEW ZEALAND 09/05/2024 22/05/2024 01/01/1900 81560025 22/05/2024 UNIVERSITY OF CANTERBURY Address : Regions : Canterbury Contact : Sam Grotrian grotrianprocurement@canterbury.ac.nz New Zealand New Zealand Contract Awards New Zealand 09/05/2024 01/01/1900 See in details
NAICS
Other Direct Insurance (except Life All Other Telecommunications Securities All Other Telecommunications Highway All Other Telecommunications Highway Direct Insurance (except Life Colleges Direct Life Colleges Colleges Highway Agencies
CPVS
Communications network Desks Towers, lattice masts, derricks and pylons Towers Other services Sole Security, fire-fighting, police and defence equipment Soles Dates
UNSPSC
-
Regions
APEC Countries Australia Oceania
Sectors
Automobiles and Auto Parts Non-Renewable Energy Supply Solar Photovoltaic PV Energy Security Services Bridges and Tunnels Postal and Courier Services Roads and Highways-Bridge Infrastructure Telecommunications Printing and Publishing Services Railways-Rail-Railroad Information Technology-IT Defence and Security Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Industry Marine
Contractor
CONVERGED COMMUNICATION NETWORK APPLICATIONS PTY LTD - LEVEL 27, PWC TOWER, 188 QUAY STREET,, AUCKLAND, 1010, NEW ZEALAND
Contract Value
See in details
URL
Download Document
Share