Title	Multichannel Contact Center (email, Telephone, Chat, Social Media) and Customer Interaction Platform for Digital Channels France
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Country	France
Language	English
Organization	ARTE GOING
Published Date	06.02.2024
Awarded Date	17.10.2023
Overview	Contract Award's Details : Multichannel Contact Center (email, Telephone, Chat, Social Media) and Customer Interaction Platform for Digital Channels ARTE GOING Multichannel Contact Center (email, Telephone, Chat, Social Media) and Customer Interaction Platform for Digital Channels Document Type: Contract Award Notice Title: Multichannel Contact Center (email, telephone, chat, social media) and customer interaction platform for digital channels Contract No. : 23044001 Reference Number: 23044000 Contract type: Services Estimated value: 1572196.00 - EUR Description: Arte, European Cultural broadcaster U. platform sends u. Delivery in German, French, English, Spanish, Italian and Polish. As a broadcaster, which is financed from public funds, ARTE is of great importance to the quality of the broadcast programs. The service providers selected by Arte must help with excellent performance quality to ensure that the good image of Arte is maintained. The marketing. The care of the audience and user relationship controls by Arte Geie, which is partially outsourced. ARTE is looking for a service provider who guarantee the multichannel management of the audience and user relationship (Los 1) and a techn. Solution to maintain these customer interactions on digital channels (Lot 2) 79512000 - Call Center 79342300 - Customer Services Authority T ... France Contract value : 1,572,196.00 EUR Contractors : KONECTA HOLDING FRANCE, KONECTA HOLDING FRANCE 05/10/2023 18/10/2023 01/01/1900 79974007 18/10/2023 ARTE GOING Address : Address : 4 quai du Chanoine Winterer Town : Strasbourg NUTS-Code : FRF11 - Bas-Rhin Postal Code : 67080 Phone : +33 390142222 Fax : +33 390142040 www.arte.tv ausschreibungen@arte.tv France France Contract Awards France 05/10/2023 01/01/1900 1,572,196.00 EUR
NAICS	Justice Electric Power Transmission Justice Other Justice Management Other Justice Electroplating Funds
CPVS	Control, safety, signalling and light equipment Control, safety or signalling equipment for inland waterways Business services: law, marketing, consulting, recruitment, printing and security Control, safety or signalling equipment for parking facilities Command, control, communication systems Control, safety or signalling equipment for port installations Command, control, communication and computer systems Pressure-reducing, control, check or safety valves Other services Control, safety or signalling equipment for roads Postal orders Control, safety or signalling equipment for airports
UNSPSC	-
Regions	Europe Western Europe
Sectors	Environment and Pollution-Recycling Automobiles and Auto Parts Non-Renewable Energy Supply Solar Photovoltaic PV Energy Postal and Courier Services Roads and Highways-Bridge Printing and Publishing Services Railways-Rail-Railroad Construction Energy-Power and Electrical Computer Hardwares and Consumables Steel Aviation Marine
Contractor	KONECTA HOLDING FRANCE, KONECTA HOLDING FRANCE
Contract Value	1,572,196.00 EUR
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Multichannel Contact Center (email, Telephone, Chat, Social Media) and Customer Interaction Platform for Digital Channels France

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Multichannel Contact Center (email, Telephone, Chat, Social Media) and Customer Interaction Platform for Digital Channels France