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Contract Details
| Title |
1st Level Support for Secured Bicycle Parking in Berlin Germany |
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|---|---|---|---|---|
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| Country | ||||
| Language | English | |||
| Organization | ||||
| Published Date | 06.02.2024 | |||
| Awarded Date | 13.12.2021 | |||
| Overview | Contract Award's Details : 1st Level Support for Secured Bicycle Parking in Berlin GB INFRAVELO GMBH 1st Level Support for Secured Bicycle Parking in Berlin Document Type: Contract Award Notice Title: 1st Level Support for Secured Bicycle Parking in Berlin Reference Number: 2021 / S 231-609449 Contract Type: Services Estimated Value: 77022.75 - EUR DESCRIPTION: 24/7 1st Level Support with the following tasks: 1st Level Phone Support incl. Plant of a corresponding ticket in the error message system in which the support call is documented. The processing time of a support call (including ticket facilities) is estimated at about 5 minutes. The telephone support calls are to be answered in a way that the 1st Level Support was an internal team of the AGS. First, the Tele-Fonan solution expertise of the Level Support is approximately the published FAQ. If the incoming support call can be solved directly by the 1st level support, the ticket is immediately closed again, otherwise the ticket will be forwarded to the 2nd level support or involved partners. 72253000 - Helpdesk and Support Services Authority Type: Other Type of Procedure: Open Procedure Regulation: European Union, with Partic ... Germany Contract value : 77,022.75 EUR Contractors : CALLWAYS CALL CENTER GMBH 24/11/2021 14/12/2021 01/01/1900 77920717 14/12/2021 GB INFRAVELO GMBH Address : 12099 Berlin Berlin evergabe@gruen-berlin.de Germany Germany Contract Awards Germany 24/11/2021 01/01/1900 77,022.75 EUR | |||
| NAICS | ||||
| CPVS | ||||
| UNSPSC |
-
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| Regions | ||||
| Sectors | ||||
| Contractor | ||||
| Contract Value |
77,022.75 EUR
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URL | ||
| Share | ||||
Germany
| Title |
|---|
1st Level Support for Secured Bicycle Parking in Berlin Germany |
| Country |
| Language |
| English |
| Organization |
| Published Date |
| 06.02.2024 |
| Awarded Date |
| 13.12.2021 |
| Overview |
| Contract Award's Details : 1st Level Support for Secured Bicycle Parking in Berlin GB INFRAVELO GMBH 1st Level Support for Secured Bicycle Parking in Berlin Document Type: Contract Award Notice Title: 1st Level Support for Secured Bicycle Parking in Berlin Reference Number: 2021 / S 231-609449 Contract Type: Services Estimated Value: 77022.75 - EUR DESCRIPTION: 24/7 1st Level Support with the following tasks: 1st Level Phone Support incl. Plant of a corresponding ticket in the error message system in which the support call is documented. The processing time of a support call (including ticket facilities) is estimated at about 5 minutes. The telephone support calls are to be answered in a way that the 1st Level Support was an internal team of the AGS. First, the Tele-Fonan solution expertise of the Level Support is approximately the published FAQ. If the incoming support call can be solved directly by the 1st level support, the ticket is immediately closed again, otherwise the ticket will be forwarded to the 2nd level support or involved partners. 72253000 - Helpdesk and Support Services Authority Type: Other Type of Procedure: Open Procedure Regulation: European Union, with Partic ... Germany Contract value : 77,022.75 EUR Contractors : CALLWAYS CALL CENTER GMBH 24/11/2021 14/12/2021 01/01/1900 77920717 14/12/2021 GB INFRAVELO GMBH Address : 12099 Berlin Berlin evergabe@gruen-berlin.de Germany Germany Contract Awards Germany 24/11/2021 01/01/1900 77,022.75 EUR |
| NAICS |
| Soil Preparation Regulation Motorcycle All Other Support Services Regulation Process |
| CPVS |
| System, storage and content management software package Plants Tickets Supports System, storage and content management software development services Bicycles Other services |
| UNSPSC |
| - |
| Regions |
| Europe Western Europe |
| Sectors |
| Automobiles and Auto Parts Supply Roads and Highways-Bridge Services Defence and Security Construction Energy-Power and Electrical Computer Hardwares and Consumables |
| Contractor |
| Contract Value |
|
77,022.75 EUR
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| URL |
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| Share |
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