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Contract Details
Title |
Request for Tender for Student Contact Centre Services for Atlantic Technological University Ireland |
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Country | ||||
Language | English | |||
Organization | ||||
Published Date | 06.02.2024 | |||
Awarded Date | 16.10.2023 | |||
Overview | Contract Award's Details : Request for Tender for Student Contact Centre Services for Atlantic Technological University ATLANTIC TECHNOLOGICAL UNIVERSITY Request for Tender for Student Contact Centre Services for Atlantic Technological University Document Type : Contract award notice Title : Request for tender for Student Contact Centre Services for Atlantic Technological University Contract No. : 1 Reference Number : RFT05/22SG Contract Type : Services Estimated Value : 900000.00 - EUR Description : The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supported by 2,200 staff. ATU offers almost 600 academic programmes from pre-degree to doctoral level. ATU has a requirement to engage the services of an external dedicated Student Contact Centre Service to support enquiries regarding Student Recruitment and registration. The successful tenderer will act as the initial point of contact for all phone, e-mail, website, and social media-based enquiries received in relation to ATU’s programmes. The successful tenderer will interact seamlessly with the University’s academic, administration and management staff and will report regularly to the University. The initial contract awarded under this framework will be with ATU Sligo. 79512000 - Call centre 79510000 - Telephone-answering services 79511000 - Telephone operator services Authority Type : Body governed by public law Type of Procedure : Open procedure Regulation : European Union, with participation by GPA countries Bi... Ireland Contract value : 900,000.00 EUR Contractors : FORWARD EMPHASIS INTERNATIONAL 24/05/2023 17/10/2023 01/01/1900 79971613 17/10/2023 ATLANTIC TECHNOLOGICAL UNIVERSITY Address : Atlantic Technological University , Donegal Port Road , Co.Donegal , Letterkenny , Ireland mary.feighney@atu.ie Ireland Ireland Contract Awards Ireland 24/05/2023 01/01/1900 900,000.00 EUR | |||
NAICS | ||||
CPVS |
Construction work for pipelines, communication and power lines, for highways, roads, airfields and ra...
Port
Construction, foundation and surface works for highways, roads
Business services: law, marketing, consulting, recruitment, printing and security
Supports
Foundation work for highways, roads, streets and footpaths
Construction work for highways, roads
Other services
Administration, defence and social security services
Call centre
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UNSPSC |
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Regions | ||||
Sectors |
Automobiles and Auto Parts
Non-Renewable Energy
Supply
Bridges and Tunnels
Roads and Highways-Bridge
Infrastructure
Law and Legal
Printing and Publishing
Services
Railways-Rail-Railroad
Technology Hardware and Equipment
Construction
Energy-Power and Electrical
Computer Hardwares and Consumables
Aviation
Marine
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Contractor | ||||
Contract Value |
900,000.00 EUR
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URL | ||
Share |
Title |
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Request for Tender for Student Contact Centre Services for Atlantic Technological University Ireland |
Country |
Language |
English |
Organization |
Published Date |
06.02.2024 |
Awarded Date |
16.10.2023 |
Overview |
Contract Award's Details : Request for Tender for Student Contact Centre Services for Atlantic Technological University ATLANTIC TECHNOLOGICAL UNIVERSITY Request for Tender for Student Contact Centre Services for Atlantic Technological University Document Type : Contract award notice Title : Request for tender for Student Contact Centre Services for Atlantic Technological University Contract No. : 1 Reference Number : RFT05/22SG Contract Type : Services Estimated Value : 900000.00 - EUR Description : The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supported by 2,200 staff. ATU offers almost 600 academic programmes from pre-degree to doctoral level. ATU has a requirement to engage the services of an external dedicated Student Contact Centre Service to support enquiries regarding Student Recruitment and registration. The successful tenderer will act as the initial point of contact for all phone, e-mail, website, and social media-based enquiries received in relation to ATU’s programmes. The successful tenderer will interact seamlessly with the University’s academic, administration and management staff and will report regularly to the University. The initial contract awarded under this framework will be with ATU Sligo. 79512000 - Call centre 79510000 - Telephone-answering services 79511000 - Telephone operator services Authority Type : Body governed by public law Type of Procedure : Open procedure Regulation : European Union, with participation by GPA countries Bi... Ireland Contract value : 900,000.00 EUR Contractors : FORWARD EMPHASIS INTERNATIONAL 24/05/2023 17/10/2023 01/01/1900 79971613 17/10/2023 ATLANTIC TECHNOLOGICAL UNIVERSITY Address : Atlantic Technological University , Donegal Port Road , Co.Donegal , Letterkenny , Ireland mary.feighney@atu.ie Ireland Ireland Contract Awards Ireland 24/05/2023 01/01/1900 900,000.00 EUR |
NAICS |
Justice Regulation Justice Other Justice Regulation Colleges Colleges International Colleges Management Other Justice |
CPVS |
Construction work for pipelines, communication and power lines, for highways, roads, airfields and ra... Port Construction, foundation and surface works for highways, roads Business services: law, marketing, consulting, recruitment, printing and security Supports Foundation work for highways, roads, streets and footpaths Construction work for highways, roads Other services Administration, defence and social security services Call centre |
UNSPSC |
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Regions |
Europe Northern Europe Western Europe |
Sectors |
Automobiles and Auto Parts Non-Renewable Energy Supply Bridges and Tunnels Roads and Highways-Bridge Infrastructure Law and Legal Printing and Publishing Services Railways-Rail-Railroad Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Aviation Marine |
Contractor |
Contract Value |
900,000.00 EUR
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URL |
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Share |
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