Contract Details
Title

Request for Tender for Student Contact Centre Services for Atlantic Technological University Ireland

Country
Language
English
Organization
Published Date
06.02.2024
Awarded Date
16.10.2023
Overview
Contract Award's Details : Request for Tender for Student Contact Centre Services for Atlantic Technological University ATLANTIC TECHNOLOGICAL UNIVERSITY Request for Tender for Student Contact Centre Services for Atlantic Technological University Document Type : Contract award notice Title : Request for tender for Student Contact Centre Services for Atlantic Technological University Contract No. : 1 Reference Number : RFT05/22SG Contract Type : Services Estimated Value : 900000.00 - EUR Description : The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supported by 2,200 staff. ATU offers almost 600 academic programmes from pre-degree to doctoral level. ATU has a requirement to engage the services of an external dedicated Student Contact Centre Service to support enquiries regarding Student Recruitment and registration. The successful tenderer will act as the initial point of contact for all phone, e-mail, website, and social media-based enquiries received in relation to ATU’s programmes. The successful tenderer will interact seamlessly with the University’s academic, administration and management staff and will report regularly to the University. The initial contract awarded under this framework will be with ATU Sligo. 79512000 - Call centre 79510000 - Telephone-answering services 79511000 - Telephone operator services Authority Type : Body governed by public law Type of Procedure : Open procedure Regulation : European Union, with participation by GPA countries Bi... Ireland Contract value : 900,000.00 EUR Contractors : FORWARD EMPHASIS INTERNATIONAL 24/05/2023 17/10/2023 01/01/1900 79971613 17/10/2023 ATLANTIC TECHNOLOGICAL UNIVERSITY Address : Atlantic Technological University , Donegal Port Road , Co.Donegal , Letterkenny , Ireland mary.feighney@atu.ie Ireland Ireland Contract Awards Ireland 24/05/2023 01/01/1900 900,000.00 EUR
NAICS
Justice Regulation Justice Other Justice Regulation Colleges Colleges International Colleges Management Other Justice
CPVS
Construction work for pipelines, communication and power lines, for highways, roads, airfields and ra... Port Construction, foundation and surface works for highways, roads Business services: law, marketing, consulting, recruitment, printing and security Supports Foundation work for highways, roads, streets and footpaths Construction work for highways, roads Other services Administration, defence and social security services Call centre
UNSPSC
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Regions
Europe Northern Europe Western Europe
Sectors
Automobiles and Auto Parts Non-Renewable Energy Supply Bridges and Tunnels Roads and Highways-Bridge Infrastructure Law and Legal Printing and Publishing Services Railways-Rail-Railroad Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Aviation Marine
Contractor
Contract Value
900,000.00 EUR
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