Contract Details
Title

CR20139 - Consumer Detriment Survey United Kingdom

Country
Language
English
Organization
Published Date
11.03.2024
Awarded Date
11.04.2021
Overview
Contract Award's Details : CR20139 - Consumer Detriment Survey UK SHARED BUSINESS SERVICES LIMITED CR20139 - Consumer Detriment Survey **THIS IS NOT A CALL FOR COMPETITION** This was awarded under Crown Commercial Services Research Marketplace Dynamic Purchasing System RM6018. Background Broadly, the aim of this project is to better understand consumer detriment in the UK. We view consumer detriment as the harm or loss that consumers experience, when, for example, • they are misled by unfair market practices into making purchases of goods or services that they would not have otherwise made, • they pay more than what they would have, had they been better informed, • they suffer from unfair contract terms or • the goods and services purchased do not conform to consumers& 039; (reasonable) expectations with respect to delivery, performance or quality, including product safety and authenticity. Consumer detriment can manifest itself in many formats, such as a delayed delivery, substandard service or the purchase of a faulty item. Previous surveys suggest that millions of UK consumers experience some form of consumer detriment every year. Through this survey, we want to robustly quantify the problems& 039; incidence and impact. United Kingdom Contract value : 198,000.00 GBP Contractors : NATIONAL CENTRE FOR SOCIAL RESEARCH See in details 12/04/2021 20/08/2021 77203639 12/04/2021 UK SHARED BUSINESS SERVICES LIMITED Address : Polaris House North Star Avenue SN21FF, SWINDON www.uksbs.co.uk Research Research@uksbs.co.uk 01793 867000 United Kingdom United Kingdom Contract Awards United Kingdom ocds-b5fd17-9810b71f-32b3-4cde-ba40-b19ea8ab6821-413424-cr20139 See in details 20/08/2021 198,000.00 GBP
NAICS
Business Automatic Environmental Control Manufacturing for Residential Commercial
CPVS
System, storage and content management software package Control, safety, signalling and light equipment Engineering, auxiliary, average, loss, actuarial and salvage insurance services Research, testing and scientific technical simulator Safety cases Surveying, hydrographic, oceanographic and hydrological instruments and appliances System, storage and content management software development services Forms Other services
UNSPSC
-
Regions
Europe Northern Europe
Sectors
Automobiles and Auto Parts Non-Renewable Energy Supply Bridges and Tunnels Roads and Highways-Bridge Services Defence and Security Construction Energy-Power and Electrical Computer Hardwares and Consumables Marine
Contractor
Contract Value
198,000.00 GBP
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