Contract Details
Title

Customer Relationship Center France

Country
Language
English
Organization
Published Date
06.02.2024
Awarded Date
07.02.2021
Overview
Contract Award's Details : Customer Relationship Center SAEML-OAK Customer Relationship Center Document Type: Contract award notice Title: Customer relationship center Contract No.: 2020-02 Reference Number: Consultation 2020-02 Contract Type: Services Estimated Value: 1019872 - EUR Description: SAEML-TAMM is in charge of operating the urban transport network of the metropolitan area of ??Metz (the Met '). The purpose of the contract is to entrust a customer relationship center with the following activities: - passenger information: processing of incoming calls from customers, - customer requests: processing of email and telephone requests, - transport service on demand = management of the reservation service, - transport service for people with reduced mobility = management of the reservation service. 79512000 - Call center Authority Type: Utilities entity Type of Procedure: Negotiated procedure Regulation: European Union, with participation by GPA countries Bid Type: Not applicable Doc Title: Call center Dispatch Date: 2021-02-02 Publish Date: 2021-02-05 France Contract value : 1,019,872.00 EUR Contractors : KISIO SERVICES ET CONSULTING 14/01/2021 08/02/2021 See in details 77074156 08/02/2021 SAEML-OAK Address : Address : 10 rue des Intendants Joba CS 30009 Town : Metz NUTS-Code : FR101 - Paris Postal Code : 57063 Contact Point : Delphine Toussaint Phone : +33 387310088 https://www.lemet.fr servicemarche@lemet.fr France France Contract Awards France 14/01/2021 See in details 1,019,872.00 EUR
NAICS
Regulation Regulation and Administration of Communications Regulation Regulation and Administration of Communications Management
CPVS
Networks Networking, Internet and intranet software development services Business services: law, marketing, consulting, recruitment, printing and security Networking, Internet and intranet software package Other services Postal orders Dates
UNSPSC
-
Regions
Europe Western Europe
Sectors
Automobiles and Auto Parts Supply Postal and Courier Services Roads and Highways-Bridge Transportation Printing and Publishing Services Railways-Rail-Railroad Construction Energy-Power and Electrical Sports and Leisure Computer Hardwares and Consumables Steel Marine
Contractor
Contract Value
1,019,872.00 EUR
URL
Share
To be notified
when a tender matching your filter is published
To Follow
Tenders
Add New Tender Alert
To Follow
Contracts
Add New Contract Alert
To Follow
Fairs
Add New Fair Alert