Contract Details
Title

Inform 360 Managed Ivr United Kingdom

Country
Language
English
Organization
Published Date
12.03.2024
Awarded Date
18.11.2018
Overview
Contract Award's Details : Inform 360 Managed Ivr West Dorset District Council Department: Revenues And Benefits Title:Mr Stuart Dawson Email Address: S.C.Dawson@Westwey.Gov.Uk Telephone Number: 01305 211925 Inform 360 Managed Ivr Contract awarded for Inform 360 managed IVR Renewal of call handling software. This was introduced to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team. The call handling software was originally introduced in the benefits team and more recently introduced in the revenues team. Procured by west dorset district council on behalf of itself, Weymouth and portland borough council and north dorset district council. Procured via framework - g cloud 10 - rm1557.10. Inform are the sole supplier on this framework. Estimated total value: £122,758.00 Estimated annual value:: £40,919.33 Start date: 26/05/2019 End date: 25/05/2022 Awarded date: 16/11/2018 Review date: 25/05/2022 Available extensions: 1 with 0 taken United Kingdom Contract value : 122,758.00 GBP Contractors : INFORM COMMUNICATIONS PLC See in details 19/11/2018 25/05/2022 11940727 19/11/2018 West Dorset District Council Department: Revenues And Benefits Title:Mr Stuart Dawson Email Address: S.C.Dawson@Westwey.Gov.Uk Telephone Number: 01305 211925 Address : United Kingdom United Kingdom Contract Awards United Kingdom DN377052 See in details 25/05/2022 122,758.00 GBP
NAICS
-
CPVS
Lifting, handling, loading or unloading machinery Transfers Sole Radio, television, communication, telecommunication and related equipment Soles Dates
UNSPSC
-
Regions
Europe Northern Europe
Sectors
Automobiles and Auto Parts Supply Printing and Publishing Construction Energy-Power and Electrical Computer Hardwares and Consumables Marine
Contractor
Contract Value
122,758.00 GBP
URL
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