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Contract Details

Title	Future-Proofed Contact Centre - Taas New Zealand
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Country	New Zealand
Language	English
Organization	INLAND REVENUE DEPARTMENT
Published Date	17.03.2024
Awarded Date	03.05.2023
Overview	Contract Award's Details : Future-Proofed Contact Centre - Taas INLAND REVENUE DEPARTMENT Future-Proofed Contact Centre - Taas RFx ID :25721278 Tender Name :Future-Proofed Contact Centre - TaaS Reference :FPCC-RFP-001 Open Date :Friday, 22 April 2022 5:00 PM (Pacific/Auckland UTC+12:00) Close Date : Friday, 13 May 2022 3:00 PM (Pacific/Auckland UTC+12:00) Tender Type :Request for Proposals (RFP) Tender Coverage :All of Government [?] Categories : 43000000 - Information Technology Broadcasting and Telecommunications Regions:New Zealand Exemption Reason :None Required Pre-qualifications :None Contact :Catherine Brownlietendersmgt@ird.govt.nz0277036691 Alternate Physical Delivery Address : Alternate Physical Fax Number : Agency Address : Overview Inland Revenue (IR) is seeking proposals from the shortlisted Common Capability ICT Telecommunications as a Service (TaaS) providers who were selected via the NOI (GETS Reference 25511176) and RFI (GETS Reference 25596741) with respect to the ongoing provision and implementation of Contact Centre services, as IR looks to future proof our Contact Centre with a strategic solution.RFx OutcomeThis tender has been awarded. One New Zealand Group Limited - NEW ZEALAND Award Date: Saturday, 22 April 2023 (Pacific/Auckland UTC+12:00) Date RFx was completed/updated: Wednesday, 3 May 2023 4:30 PM (Pacific/Auckland UTC+12:00) New Zealand Contract value : See in details Contractors : ONE NEW ZEALAND GROUP LIMITED - NEW ZEALAND 22/04/2023 04/05/2023 01/01/1900 79272673 04/05/2023 INLAND REVENUE DEPARTMENT Address : Regions : Wellington Contact : Kate Williams brownlietendersmgt@ird.govt.nz New Zealand New Zealand Contract Awards New Zealand 22/04/2023 01/01/1900 See in details
NAICS	All Other Telecommunications All Other Telecommunications All Other Telecommunications Agencies
CPVS	Other services Dates
UNSPSC	-
Regions	APEC Countries Australia Oceania
Sectors	Environment and Pollution-Recycling Automobiles and Auto Parts Supply Bridges and Tunnels Postal and Courier Services Roads and Highways-Bridge Telecommunications Printing and Publishing Services Information Technology-IT Defence and Security Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Industry Petroleum Products
Contractor	ONE NEW ZEALAND GROUP LIMITED - NEW ZEALAND
Contract Value	See in details
URL	Download Document
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Title
Future-Proofed Contact Centre - Taas New Zealand
Country
New Zealand
Language
English
Organization
INLAND REVENUE DEPARTMENT
Published Date
17.03.2024
Awarded Date
03.05.2023
Overview
Contract Award's Details : Future-Proofed Contact Centre - Taas INLAND REVENUE DEPARTMENT Future-Proofed Contact Centre - Taas RFx ID :25721278 Tender Name :Future-Proofed Contact Centre - TaaS Reference :FPCC-RFP-001 Open Date :Friday, 22 April 2022 5:00 PM (Pacific/Auckland UTC+12:00) Close Date : Friday, 13 May 2022 3:00 PM (Pacific/Auckland UTC+12:00) Tender Type :Request for Proposals (RFP) Tender Coverage :All of Government [?] Categories : 43000000 - Information Technology Broadcasting and Telecommunications Regions:New Zealand Exemption Reason :None Required Pre-qualifications :None Contact :Catherine Brownlietendersmgt@ird.govt.nz0277036691 Alternate Physical Delivery Address : Alternate Physical Fax Number : Agency Address : Overview Inland Revenue (IR) is seeking proposals from the shortlisted Common Capability ICT Telecommunications as a Service (TaaS) providers who were selected via the NOI (GETS Reference 25511176) and RFI (GETS Reference 25596741) with respect to the ongoing provision and implementation of Contact Centre services, as IR looks to future proof our Contact Centre with a strategic solution.RFx OutcomeThis tender has been awarded. One New Zealand Group Limited - NEW ZEALAND Award Date: Saturday, 22 April 2023 (Pacific/Auckland UTC+12:00) Date RFx was completed/updated: Wednesday, 3 May 2023 4:30 PM (Pacific/Auckland UTC+12:00) New Zealand Contract value : See in details Contractors : ONE NEW ZEALAND GROUP LIMITED - NEW ZEALAND 22/04/2023 04/05/2023 01/01/1900 79272673 04/05/2023 INLAND REVENUE DEPARTMENT Address : Regions : Wellington Contact : Kate Williams brownlietendersmgt@ird.govt.nz New Zealand New Zealand Contract Awards New Zealand 22/04/2023 01/01/1900 See in details
NAICS
All Other Telecommunications All Other Telecommunications All Other Telecommunications Agencies
CPVS
Other services Dates
UNSPSC
-
Regions
APEC Countries Australia Oceania
Sectors
Environment and Pollution-Recycling Automobiles and Auto Parts Supply Bridges and Tunnels Postal and Courier Services Roads and Highways-Bridge Telecommunications Printing and Publishing Services Information Technology-IT Defence and Security Technology Hardware and Equipment Construction Energy-Power and Electrical Computer Hardwares and Consumables Industry Petroleum Products
Contractor
ONE NEW ZEALAND GROUP LIMITED - NEW ZEALAND
Contract Value
See in details
URL
Download Document
Share