Project News Details
Title:
Inverter maker offered customer €50 for replacement product which would have carried ‘thousands of euros’ of associated costs
Detail:
Often, it is not inverter faults that frustrate customers – such things happen – it is poor customer service. Here we look at the first of a series of cases that will be discussed at the pv magazine quality roundtable planned for Intersolar Europe, in Munich, which indicates what the industry must avoid in future.
Source:
PV-Magazine
Published Date:
09.04.2019
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