Bhutan Ndi Time and Motion Study This Terms of Reference document (TOR) is for a Firm toconduct a Time and Motion Study (TMS) of various potential use cases forBhutan-s National Digital Identity (NDI).The objectives of the study are:- To use TMS methodology to gather data that canbe used to model potential time and cost savings to service providersand individuals resulting from current and future integration with NDI- To identify potential redundancies in datacollection data provision in current processes and model changes as aresult of (future) NDI integration in the volume of data shared exposed todifferent parties during transactions.- To identify any NDI usability risks forlower-digital-capacity user groups and solutions for how to mitigate theserisks when integrating the NDI into service delivery. The findings will serve two purposes: (i) they willcontribute to improvements in the NDI implementation, to promote ease ofaccessibility and use for all; and (ii) they will be used to model potentialtemporal and financial savings, as part of NDI budgeting and sustainabilityplanning. 90 - CONTRACT CONSULTANTS WORLD BANK(WB) BT - Bhutan Tender Notice International Competitive Bidding 0002011967 Bhutan GT-108775037