Domino Service Support (hcl Notes) The subject of a small -scale public contract is to provide support for Domino administrators (HCL Notes) by the contracting authority. It is an important information system (VIS) within the meaning of Act No. 181 2014 Coll. on cyber security and Decree No. 317 2014 Coll., On important information systems and their decisive criteria. Detailed definition of the subject of performance of the public contract is given in Annex 2 The tender documentation The subject of the contract is the following items: I. Basic support • IS management in the range of 7 days a week, 24 hours per day for IS supervision, Hot line - telephone assistance For authorized persons, on service desks - ensuring the system of reporting, monitoring and registration of service requirements. on service interventions and incident solutions • Basic prophylaxis IS (in the monthly period) - regular maintenance of the information system, which includes preventive measures to ensure smooth operation. • Checking IS logs (in a week period) - logos analysis to detect and prevent anomalies. • IS supervision in 24x7 mode - continuous monitoring of the system operation to identify and prevent potential problems. • Monitoring Fixpacks of different levels and their implementation after verification and on the basis of ... CZECH REPUBLIC - OFFICE OF THE CHAMBER OF DEPUTIES Address: House 176 4 Town: Prague NUTS-CODE: CZ010 - Prague City of Prague Home Postal Code: 11826 Contact Point: Kamil Jelínek Phone: +420 773253167 tauberj@psp.cz Tender Notice International Competitive Bidding N006 24 V00030798 Czech Republic GT-108813091