Tender Details
Title
France – Telephone operator services – Prestation d'accueil téléphonique et physique Place of performance:France,Ille-et-Vilaine Main nature of the contract:Services Official name:Rennes School of Business Type of procedure:Open
Country
Language
English
Organization
Published Date
03.07.2024
Deadline Date
30.08.2024
Overview
397085-2024 - Competition Competition France: Telephone operator services Prestation d'accueil téléphonique et physique France, Ille-et-Vilaine (FRH03) Rennes Type of procedure: Open Buyer Buyer: Rennes School of Business Email: achats@rennes-sb.com France, Rennes Cedex LOT-0001: Lot n°1 : Campus de Rennes - Siège social Telephone operator services France, Ille-et-Vilaine (FRH03) Rennes Start date: 01/01/2025 Duration: 12 Months Deadline for receipt of tenders: 30/08/2024 - 15:00:00 (UTC+2) LOT-0002: Lot n°2 : Campus de Paris Telephone operator services France, Ille-et-Vilaine (FRH03) Rennes Start date: 01/01/2025 Duration: 12 Months Deadline for receipt of tenders: 30/08/2024 - 15:00:00 (UTC+2) 397085-2024 - Competition France – Telephone operator services – Prestation d'accueil téléphonique et physique OJ S 128/2024 03/07/2024 Contract or concession notice – standard regime Services 1. Buyer 1.1. Buyer Official name: Rennes School of Business Email: achats@rennes-sb.com Legal type of the buyer: Body governed by public law Activity of the contracting authority: Education 2. Procedure 2.1. Procedure Title: Prestation d'accueil téléphonique et physique Description: Le présent marché a pour objet des prestations d'accueil téléphonique, accueil physique et prestation administrative Procedure identifier: 56819600-dafc-40ac-9ba8-2bbbb3bc20be Internal identifier: 202404021736 Type of procedure: Open The procedure is accelerated: no 2.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 79511000 Telephone operator services Additional classification (cpv): 79511000 Telephone operator services 2.1.2. Place of performance Postal address 2 rue Robert d'Arbrissel Town Rennes Postcode 35055 Country subdivision (NUTS): Ille-et-Vilaine (FRH03) Country: France 2.1.4. General information Additional information: En cas d'égalité de points, le critère « Valeur Technique » prévaudra pour départager les candidats, puis le critère « Prix ». Des précisions pourront être demandées au candidat via le profil d'acheteur : - lorsque l'offre n'est pas suffisamment claire ou sa teneur à compléter. - lorsque l'offre apparaît anormalement basse, si les précisions apportées par l'entreprise confirment le caractère anormalement bas de l'offre, cette dernière sera rejetée. - ou encore, dans le cadre de discordance entre le montant de l'offre d'une part, et les éléments ayant contribué à la détermination de ce montant d'autre part. Etant précisé qu'un candidat qui ne répond pas à une demande formulée par le pouvoir adjudicateur ou qui apporte une réponse hors délai verra son offre éliminée. En cas de discordance constatée dans une offre, les indications portées sur le bordereau de prix prévaudront sur toutes autres indications de l'offre et le montant du devis type sera rectifié en conséquence si le candidat a confirmé les prix de son Bordereau des Prix. Pour le jugement des offres, c'est le montant ainsi rectifié qui sera pris en considération En outre, si des erreurs de multiplication, d'addition ou de report, sont constatées, le montant de ce prix ne sera pas rectifié pour le jugement des offres, sauf dans le cas exceptionnel où il s'agirait de rectifier une erreur purement matérielle, d'une nature telle que nul ne pourrait s'en prévaloir de bonne foi. En cas de refus par le candidat, son offre sera éliminée Legal basis: Directive 2014/24/EU 2.1.5. Terms of procurement Terms of submission: Maximum number of lots for which one tenderer can submit tenders: 2 Terms of contract: Maximum number of lots for which contracts can be awarded to one tenderer: 2 2.1.6. Grounds for exclusion Purely national exclusion grounds: « Le candidat individuel, ou chaque membre du groupement, ne doit pas entrer dans l’un des cas d’exclusion de la procédure de passation prévus par le code de la commande publique. 5. Lot 5.1. Lot: LOT-0001 Title: Lot n°1 : Campus de Rennes - Siège social Description: Prestation d'accueil physique et téléphonique pour le campus de Rennes (Siège social) Internal identifier: 1 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 79511000 Telephone operator services Additional classification (cpv): 79511000 Telephone operator services 5.1.2. Place of performance Postal address: 2 rue Robert d'Arbrissel Town: Rennes Postcode: 35055 Country subdivision (NUTS): Ille-et-Vilaine (FRH03) Country: France 5.1.3. Estimated duration Start date: 01/01/2025 Duration: 12 Months 5.1.4. Renewal Maximum renewals: 0 5.1.6. General information This is a recurrent procurement Reserved participation: Participation is not reserved. The names and professional qualifications of the staff assigned to perform the contract must be given: Tender requirement Procurement Project not financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Criterion: Type: Technical and professional ability Description: - Présentation d'une liste des principales fournitures ou des principaux services effectués au cours des trois dernières années, indiquant le montant, la date et le destinataire public ou privé Use of this criterion: Used 5.1.10. Award criteria Criterion: Type: Quality Description: Valeur technique Weight (points, exact): 60 Criterion: Type: Price Description: Prix Weight (points, exact): 40 5.1.11. Procurement documents Languages in which the procurement documents are officially available: French Address of the procurement documents: https://www.marches-publics.info/mpiaws/index.cfm?fuseaction=dematEnt.login&type=DCE&IDM=1493559 Ad hoc communication channel: Name: AW Solutions 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.marches-publics.info/mpiaws/index.cfm?fuseaction=demat.termes&IDM=1493559 Languages in which tenders or requests to participate may be submitted: French Electronic catalogue: Not allowed Variants: Not allowed Tenderers may submit more than one tender: Not allowed Deadline for receipt of tenders: 30/08/2024 15:00:00 (UTC+2) Deadline until which the tender must remain valid: 5 Months Information about public opening: Opening date: 02/09/2024 11:00:00 (UTC+2) Place: Rennes Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: no Electronic payment will be used: no 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Maximum number of participants: 1 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunal judiciaire de Rennes Organisation providing additional information about the procurement procedure: Rennes School of Business TED eSender: Avenue-Web Systèmes 5.1. Lot: LOT-0002 Title: Lot n°2 : Campus de Paris Description: Prestation d'accueil physique et de petite intendance Internal identifier: 2 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 79511000 Telephone operator services Additional classification (cpv): 79511000 Telephone operator services 5.1.2. Place of performance Postal address: 2 rue Robert d'Arbrissel Town: Rennes Postcode: 35055 Country subdivision (NUTS): Ille-et-Vilaine (FRH03) Country: France 5.1.3. Estimated duration Start date: 01/01/2025 Duration: 12 Months 5.1.4. Renewal Maximum renewals: 0 5.1.6. General information This is a recurrent procurement Reserved participation: Participation is not reserved. The names and professional qualifications of the staff assigned to perform the contract must be given: Tender requirement Procurement Project not financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA): yes 5.1.9. Selection criteria Criterion: Type: Technical and professional ability Description: - Présentation d'une liste des principales fournitures ou des principaux services effectués au cours des trois dernières années, indiquant le montant, la date et le destinataire public ou privé Use of this criterion: Used 5.1.10. Award criteria Criterion: Type: Quality Description: Valeur technique Weight (points, exact): 60 Criterion: Type: Price Description: Prix Weight (points, exact): 40 5.1.11. Procurement documents Languages in which the procurement documents are officially available: French Address of the procurement documents: https://www.marches-publics.info/mpiaws/index.cfm?fuseaction=dematEnt.login&type=DCE&IDM=1493559 Ad hoc communication channel: Name: AW Solutions 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://www.marches-publics.info/mpiaws/index.cfm?fuseaction=demat.termes&IDM=1493559 Languages in which tenders or requests to participate may be submitted: French Electronic catalogue: Not allowed Variants: Not allowed Tenderers may submit more than one tender: Not allowed Deadline for receipt of tenders: 30/08/2024 15:00:00 (UTC+2) Deadline until which the tender must remain valid: 5 Months Information about public opening: Opening date: 02/09/2024 11:00:00 (UTC+2) Place: Rennes Terms of contract: The execution of the contract must be performed within the framework of sheltered employment programmes: No Electronic invoicing: Required Electronic ordering will be used: no Electronic payment will be used: no 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Maximum number of participants: 1 Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Tribunal judiciaire de Rennes Organisation providing additional information about the procurement procedure: Rennes School of Business TED eSender: Avenue-Web Systèmes 8. Organisations 8.1. ORG-0001 Official name: Avenue-Web Systèmes Registration number: 443928874 Town: Seyssinet-Pariset Postcode: 38170 Country: France Email: publications-joue@aws-france.com Telephone: +33480041260 Roles of this organisation: TED eSender 8.1. ORG-0002 Official name: Rennes School of Business Registration number: 37832751400014 Postal address: 2 rue Robert d'Arbrissel Cs 76522 Town: Rennes Cedex Postcode: 35065 Country: France Contact point: BORGES Adilson Email: achats@rennes-sb.com Telephone: 0299546363 Internet address: https://www.rennes-sb.com/ Roles of this organisation: Buyer 8.1. ORG-0003 Official name: Rennes School of Business Registration number: 1736084 Postal address: 2 rue Robert d'Arbrissel Town: Rennes Postcode: 35055 Country: France Email: contact@rennes-sb.com Telephone: 0299546363 Roles of this organisation: Organisation providing additional information about the procurement procedure 8.1. ORG-0004 Official name: Tribunal judiciaire de Rennes Registration number: 1352159 Postal address: Cité Judiciaire 7 rue Pierre Abélard Town: Rennes Postcode: 35031 Country: France Email: tj2-rennes@justice.fr Telephone: 0299653737 Fax: 0299310615 Internet address: https://www.justice.fr/annuaire/tribunal-judiciaire-rennes Roles of this organisation: Review organisation 11. Notice information 11.1. Notice information Notice identifier/version: 4ea58dd7-1c1c-416e-98dd-38963497b210 - 01 Form type: Competition Notice type: Contract or concession notice – standard regime Notice subtype: 16 Notice dispatch date: 01/07/2024 17:39:36 (UTC+2) Languages in which this notice is officially available: French 11.2. Publication information Notice publication number: 397085-2024 OJ S issue number: 128/2024 Publication date: 03/07/2024 Czech document download: https://ted.europa.eu/cs/notice/397085-2024/pdf Danish document download: https://ted.europa.eu/da/notice/397085-2024/pdf German document download: https://ted.europa.eu/de/notice/397085-2024/pdf Greek document download: https://ted.europa.eu/el/notice/397085-2024/pdf Spanish document download: https://ted.europa.eu/es/notice/397085-2024/pdf English document download: https://ted.europa.eu/en/notice/397085-2024/pdf Estonian document download: https://ted.europa.eu/et/notice/397085-2024/pdf Finnish document download: https://ted.europa.eu/fi/notice/397085-2024/pdf French document download: https://ted.europa.eu/fr/notice/397085-2024/pdf Irish document download: https://ted.europa.eu/ga/notice/397085-2024/pdf Croatian document download: https://ted.europa.eu/hr/notice/397085-2024/pdf Hungarian document download: https://ted.europa.eu/hu/notice/397085-2024/pdf Italian document download: https://ted.europa.eu/it/notice/397085-2024/pdf Lithuanian document download: https://ted.europa.eu/lt/notice/397085-2024/pdf Latvian document download: https://ted.europa.eu/lv/notice/397085-2024/pdf Maltese document download: https://ted.europa.eu/mt/notice/397085-2024/pdf Dutch document download: https://ted.europa.eu/nl/notice/397085-2024/pdf Polska document download: https://ted.europa.eu/pl/notice/397085-2024/pdf Portuguese document download: https://ted.europa.eu/pt/notice/397085-2024/pdf Romanian document download: https://ted.europa.eu/ro/notice/397085-2024/pdf Slovak document download: https://ted.europa.eu/sk/notice/397085-2024/pdf Slovenian document download: https://ted.europa.eu/sl/notice/397085-2024/pdf Swedish document download: https://ted.europa.eu/sv/notice/397085-2024/pdf Bulgarian document download: https://ted.europa.eu/bg/notice/397085-2024/pdf
NAICS
Business All Other Professional Professional Justice Bolt Religious Financial Transactions Processing Justice Other Professional Turned Product and Screw Other Justice Financial Transactions Processing Other Similar Organizations (except Business All Other Professional Other Justice Other Similar Organizations (except Business Machine Shops; Turned Product; and Screw Professional Funds
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