Title	Italy – Customer-care services – PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. Place of performance: Italy,Padova Main nature of the contract: Services Official name: APS HOLDING S.p.A. Type of procedure: Open
Country	Italy
Language	English
Organization	APS HOLDING S.p.A.
Published Date	21.06.2024
Deadline Date	29.07.2024
Overview	370617-2024 - Competition Competition Italy: Customer-care services PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. Italy, Padova (ITH36) PADOVA Estimated value excluding VAT: 986 231,67 EUR Type of procedure: Open Buyer Buyer: APS HOLDING S.p.A. Italy, Padova LOT-0001: SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING SPA Customer-care services Italy, Padova (ITH36) PADOVA Start date: 03/11/2024 Duration: 30 Months Estimated value excluding VAT: 986 231,67 EUR Deadline for receipt of tenders: 29/07/2024 - 12:00:00 (UTC+2) 370617-2024 - Competition Italy – Customer-care services – PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. OJ S 120/2024 21/06/2024 Contract or concession notice – standard regime Services 1. Buyer 1.1. Buyer Official name: APS HOLDING S.p.A. Legal type of the buyer: Public undertaking, controlled by a local authority Activity of the contracting authority: General public services 2. Procedure 2.1. Procedure Title: PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. Description: SERVIZIO DI ASSISTENZA ALLA CLIENTELA NEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. Procedure identifier: 8ca787e0-c920-4380-910f-ba5af1933776 Type of procedure: Open The procedure is accelerated: no 2.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 79342320 Customer-care services 2.1.2. Place of performance Town: PADOVA Postcode: 35100 Country subdivision (NUTS): Padova (ITH36) Country: Italy Additional information: DURATA 12 MESI CON OPZIONE DI RINNOVO DI ULTERIORI 12 MESI COMPRESO QUINTO D'OBBLIGO ART. 120 COMMA 9 2.1.3. Value Estimated value excluding VAT: 986 231,67 EUR 2.1.4. General information Legal basis: Directive 2014/24/EU 2.1.6. Grounds for exclusion: Purely national exclusion grounds 5. Lot 5.1. Lot: LOT-0001 Title: SERVIZIO DI ASSISTENZA ALLA CLIENTELA DEI PARCHEGGI GESTITI DA APS HOLDING SPA Description: SERVIZI DI ASSISTENZA ALLA CLIENTELA NEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. Internal identifier: LOTTO UNICO 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 79342320 Customer-care services 5.1.2. Place of performance Town: PADOVA Postcode: 35100 Country subdivision (NUTS): Padova (ITH36) Country: Italy Additional information: ATTIVITA' DI ASSISTENZA ALLA CLIENTELA NEI PARCHEGGI GESTITI DA APS HOLDING S.p.A. DELLA DURATA DI 12 MESI CON OPZIONE DI RINNOVO DI ULTERIORI 12 MESI COMPRENSIVO DEL QUINTO D'OBBLIGO 5.1.3. Estimated duration Start date: 03/11/2024 Duration: 30 Months 5.1.5. Value Estimated value excluding VAT: 986 231,67 EUR 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project not financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA) 5.1.9. Selection criteria Criterion: Type: Technical and professional ability 5.1.10. Award criteria Criterion: Type: Quality Description: OFFERTA TECNICA Weight (points, exact): 70 Criterion: Type: Price Description: OFFERTA ECONOMICA Weight (points, exact): 30 5.1.11. Procurement documents Address of the procurement documents: https://app.albofornitori.it/alboeproc/albo_apsholding?customEntryView=elencoBandiAlboByLinkEntryView&idProcedura=172 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://app.albofornitori.it/alboeproc/albo_apsholding?customEntryView=elencoBandiAlboByLinkEntryView&idProcedura=172 Languages in which tenders or requests to participate may be submitted: Italian Electronic catalogue: Allowed Deadline for receipt of tenders: 29/07/2024 12:00:00 (UTC+2) Terms of contract: Electronic invoicing: Required Electronic ordering will be used: no Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: No framework agreement Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: TAR VENETO 8. Organisations 8.1. ORG-0001 Official name: APS HOLDING S.p.A. Registration number: 03860240286 Town: Padova Country: Italy Email: apsholding.acquisti@legalmail.it Telephone: +39 0495660132 Roles of this organisation: Buyer 8.1. ORG-0002 Official name: TAR VENETO Registration number: 80010140277 Town: Venezia Country: Italy Email: tarve-segrprotocolloamm@ga-cert.it Telephone: +39 0412403911 Roles of this organisation: Review organisation 11. Notice information 11.1. Notice information Notice identifier/version: f196305e-7a76-4552-9486-608829454668 - 01 Form type: Competition Notice type: Contract or concession notice – standard regime Notice dispatch date: 20/06/2024 10:42:07 (UTC) Languages in which this notice is officially available: Italian 11.2. Publication information Notice publication number: 370617-2024 OJ S issue number: 120/2024 Publication date: 21/06/2024 Czech document download: https://ted.europa.eu/cs/notice/370617-2024/pdf Danish document download: https://ted.europa.eu/da/notice/370617-2024/pdf German document download: https://ted.europa.eu/de/notice/370617-2024/pdf Greek document download: https://ted.europa.eu/el/notice/370617-2024/pdf Spanish document download: https://ted.europa.eu/es/notice/370617-2024/pdf English document download: https://ted.europa.eu/en/notice/370617-2024/pdf Estonian document download: https://ted.europa.eu/et/notice/370617-2024/pdf Finnish document download: https://ted.europa.eu/fi/notice/370617-2024/pdf French document download: https://ted.europa.eu/fr/notice/370617-2024/pdf Irish document download: https://ted.europa.eu/ga/notice/370617-2024/pdf Croatian document download: https://ted.europa.eu/hr/notice/370617-2024/pdf Hungarian document download: https://ted.europa.eu/hu/notice/370617-2024/pdf Italian document download: https://ted.europa.eu/it/notice/370617-2024/pdf Lithuanian document download: https://ted.europa.eu/lt/notice/370617-2024/pdf Latvian document download: https://ted.europa.eu/lv/notice/370617-2024/pdf Maltese document download: https://ted.europa.eu/mt/notice/370617-2024/pdf Dutch document download: https://ted.europa.eu/nl/notice/370617-2024/pdf Polska document download: https://ted.europa.eu/pl/notice/370617-2024/pdf Portuguese document download: https://ted.europa.eu/pt/notice/370617-2024/pdf Romanian document download: https://ted.europa.eu/ro/notice/370617-2024/pdf Slovak document download: https://ted.europa.eu/sk/notice/370617-2024/pdf Slovenian document download: https://ted.europa.eu/sl/notice/370617-2024/pdf Swedish document download: https://ted.europa.eu/sv/notice/370617-2024/pdf Bulgarian document download: https://ted.europa.eu/bg/notice/370617-2024/pdf
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