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| Title |
Procurement of a Switchboard Contact Centre Solution. Oslo municipality needs to ensure an efficient and future orientated way of communicating with inhabitants. Therefore the municipality shall now procure a new contact centre system. To ensure further growth and need for new functionality, there is a need for a contact centre system that will be delivered to the Customer as a complete service (SaaS). The contract shall cover the Contracting Authority ´s need for switchboard and contact centre systems, with the accompanying manpower planning tool, today and forward. Doc Title: Procurement of a switchboard contact centre solution. Contract Type: services OSLO KOMMUNE V UTVIKLINGS- OG KOMPETANSEETATEN Address : Postboks 6538 Etterstad Town : Oslo NUTS-Code : NO082 - Viken Postal Code : 0606 Contact Point : Line Hanøy Phone : +47 21802180 thomas.fichtner@uke.oslo.kommune.no Tender Notice International Competitive Bidding 752764-2023 Norway GT-93625287 |
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| Language | English | |||
| Organization | ||||
| Published Date | 12.12.2023 | |||
| Deadline Date | 12.12.2024 | |||
| Overview |
Procurement of a Switchboard Contact Centre Solution. Oslo municipality needs to ensure an efficient and future orientated way of communicating with inhabitants. Therefore the municipality shall now procure a new contact centre system. To ensure further growth and need for new functionality, there is a need for a contact centre system that will be delivered to the Customer as a complete service (SaaS). The contract shall cover the Contracting Authority ´s need for switchboard and contact centre systems, with the accompanying manpower planning tool, today and forward. Doc Title: Procurement of a switchboard contact centre solution. Contract Type: services OSLO KOMMUNE V UTVIKLINGS- OG KOMPETANSEETATEN Address : Postboks 6538 Etterstad Town : Oslo NUTS-Code : NO082 - Viken Postal Code : 0606 Contact Point : Line Hanøy Phone : +47 21802180 thomas.fichtner@uke.oslo.kommune.no Tender Notice International Competitive Bidding 752764-2023 Norway GT-93625287
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Norway
| Title |
|---|
Procurement of a Switchboard Contact Centre Solution. Oslo municipality needs to ensure an efficient and future orientated way of communicating with inhabitants. Therefore the municipality shall now procure a new contact centre system. To ensure further growth and need for new functionality, there is a need for a contact centre system that will be delivered to the Customer as a complete service (SaaS). The contract shall cover the Contracting Authority ´s need for switchboard and contact centre systems, with the accompanying manpower planning tool, today and forward. Doc Title: Procurement of a switchboard contact centre solution. Contract Type: services OSLO KOMMUNE V UTVIKLINGS- OG KOMPETANSEETATEN Address : Postboks 6538 Etterstad Town : Oslo NUTS-Code : NO082 - Viken Postal Code : 0606 Contact Point : Line Hanøy Phone : +47 21802180 thomas.fichtner@uke.oslo.kommune.no Tender Notice International Competitive Bidding 752764-2023 Norway GT-93625287 |
| Country |
| Language |
| English |
| Organization |
| Published Date |
| 12.12.2023 |
| Deadline Date |
| 12.12.2024 |
| Overview |
| Procurement of a Switchboard Contact Centre Solution. Oslo municipality needs to ensure an efficient and future orientated way of communicating with inhabitants. Therefore the municipality shall now procure a new contact centre system. To ensure further growth and need for new functionality, there is a need for a contact centre system that will be delivered to the Customer as a complete service (SaaS). The contract shall cover the Contracting Authority ´s need for switchboard and contact centre systems, with the accompanying manpower planning tool, today and forward. Doc Title: Procurement of a switchboard contact centre solution. Contract Type: services OSLO KOMMUNE V UTVIKLINGS- OG KOMPETANSEETATEN Address : Postboks 6538 Etterstad Town : Oslo NUTS-Code : NO082 - Viken Postal Code : 0606 Contact Point : Line Hanøy Phone : +47 21802180 thomas.fichtner@uke.oslo.kommune.no Tender Notice International Competitive Bidding 752764-2023 Norway GT-93625287 |
| NAICS |
| International |
| CPVS |
| Tools System, storage and content management software package Lavatory seats, covers, bowls and cisterns System, storage and content management software development services Switchboards Other services Postal orders Tool parts Tools, locks, keys, hinges, fasteners, chain and springs |
| UNSPSC |
| - |
| Regions |
| Europe Northern Europe Western Europe |
| Sectors |
| Non-Renewable Energy Solar Photovoltaic PV Energy Postal and Courier Services Printing and Publishing Services Defence and Security Electricity Construction Energy-Power and Electrical Computer Hardwares and Consumables Steel Marine |
| URL |
| Share |
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