Tender Details
Title
Norway – Software consultancy services – Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. Place of performance: Norway,Innlandet Main nature of the contract: Services Official name: Helsetjenestens driftsorganisasjon for nødnett HF Type of procedure: Open
Country
Language
English
Organization
Published Date
15.05.2024
Deadline Date
17.06.2024
Overview
287002-2024 - Competition Competition Norway: Software consultancy services Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. Norway, Innlandet (NO020) Estimated value excluding VAT: 10 000 000,00 NOK Type of procedure: Open Buyer Buyer: Helsetjenestens driftsorganisasjon for nødnett HF Norway, Gjøvik LOT-0000: Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. Software consultancy services Norway, Innlandet (NO020) Duration: 48 Months Estimated value excluding VAT: 10 000 000,00 NOK Deadline for receipt of tenders: 17/06/2024 - 21:59:00 (UTC) 287002-2024 - Competition Norway – Software consultancy services – Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. OJ S 94/2024 15/05/2024 Contract or concession notice – standard regime Services 1. Buyer 1.1. Buyer Official name: Helsetjenestens driftsorganisasjon for nødnett HF Legal type of the buyer: Public undertaking Activity of the contracting authority: Health 2. Procedure 2.1. Procedure Title: Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. Description: HDO shall contribute to implementing the health service ́s total targets for the emergency medical chain. HDO shall contribute to obtaining uniform and stable communication systems and trade systems that shall support the activities of our customers and users. HDO shall also contribute to national cooperation for further development of the health sector ́s emergency reporting service, including technical development, testing, implementation, operation and training. The company shall provide efficient and user-friendly services to users of Nødnett in all of the country's health companies and municipalities, as well as to any other relevant cooperation partners. HDO is organised as a part of the specialist health service and owned by the 4 regional health trusts. The objective of the procurement is to enter into a framework agreement with licence brokers to cover the company's at any given time applicable need for Atlassian licences. Including renewal, any expansion and termination of licenses within the Atlassian portfolio, including marketplace apps. Procedure identifier: 9b7848d4-2d65-4bf9-bea3-66fab4fa6c36 Internal identifier: 2023/477 Type of procedure: Open The procedure is accelerated: no Main features of the procedure: The objective of the procurement is to enter into a framework agreement with licence brokers to cover the company's at any given time applicable need for Atlassian licences. Including renewal, any expansion and termination of licenses within the Atlassian portfolio, including marketplace apps. Changing the current portfolio or changing technology will require considerable resources and incur high costs. Because of this, the Contracting Authority has decided to continue our existing portfolio. HDO ́s current licences in Atlassian ́s portfolio including marketplace apps have different expiry dates as when they are ordered. It is desirable that the tenderer continuously take over as licence communicator as these expire. The objective of the framework agreement is to achieve competitive terms. The framework agreement shall, therefore, ensure that HDO always has access to procure the necessary software licences and the accompanying services to cover current and future needs at competitive and cost efficient prices. The framework agreement shall further ensure HDO an access to migrate (parts of) the current Atlassian portfolio (Data Center) to a cloud/Cloud during the agreement period. It is desirable that the tenderer can assist HDO with consultancy/consultancy services connected to support, training, administration and configuration of existing and new products and services. A framework agreement will be signed with one tenderer. Tenderers shall be a certified partner in the Atlassian portfolio and they shall be HDO ́s preferred partner. The tenderer shall be able to handle orders for licences within the entire Atlassian portfolio. 2.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72266000 Software consultancy services Additional classification (cpv): 48000000 Software package and information systems, 48620000 Operating systems, 72268000 Software supply services 2.1.2. Place of performance Country subdivision (NUTS): Innlandet (NO020) Country: Norway 2.1.3. Value Estimated value excluding VAT: 10 000 000,00 NOK Maximum value of the framework agreement: 12 000 000,00 NOK 2.1.4. General information Legal basis: Directive 2014/24/EU Anskaffelsesforskriften - 2.1.6. Grounds for exclusion: Corruption: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier. Participation in a criminal organisation: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42) Money laundering or terrorist financing: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15). Fraud: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48). Child labour and other forms of trafficking in human beings: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1). Purely national exclusion grounds: The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons. Will the purely national rejection reasons, as stated in the relevant notice or in the procurement documents, apply? Payment of social security contributions: Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in? Payment of taxes: Has the tenderer not fulfilled his tax and duty obligations in the country in which he is established, and in the contracting authority's member state, if this is a different country than what he is established in? Terrorist offences or offences linked to terrorist activities: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision. 5. Lot 5.1. Lot: LOT-0000 Title: Open tender contest: Procurement of a framework agreement for Atlassian licence management and consultancy services. Description: HDO shall contribute to implementing the health service ́s total targets for the emergency medical chain. HDO shall contribute to obtaining uniform and stable communication systems and trade systems that shall support the activities of our customers and users. HDO shall also contribute to national cooperation for further development of the health sector ́s emergency reporting service, including technical development, testing, implementation, operation and training. The company shall provide efficient and user-friendly services to users of Nødnett in all of the country's health companies and municipalities, as well as to any other relevant cooperation partners. HDO is organised as a part of the specialist health service and owned by the 4 regional health trusts. The objective of the procurement is to enter into a framework agreement with licence brokers to cover the company's at any given time applicable need for Atlassian licences. Including renewal, any expansion and termination of licenses within the Atlassian portfolio, including marketplace apps. Internal identifier: 2023/477 5.1.1. Purpose Main nature of the contract: Services Main classification (cpv): 72266000 Software consultancy services Additional classification (cpv): 48000000 Software package and information systems, 48620000 Operating systems, 72268000 Software supply services Options: Description of the options: It is desirable that the tenderer can assist HDO with consultancy/consultancy services connected to support, training, administration and configuration of existing and new products and services. 5.1.2. Place of performance Country subdivision (NUTS): Innlandet (NO020) Country: Norway 5.1.3. Estimated duration Duration: 48 Months 5.1.4. Renewal Maximum renewals: 4 The buyer reserves the right for additional purchases from the contractor, as described here: The framework agreement will be valid from when the contract is signed for one (1) year. HDO has a unilateral right (option) to extend the framework agreement three (3) times for one (1) year at a time. The maximum duration of the framework agreement will be maximum 4 years (1 year + option for 1+1+1 year). 5.1.5. Value Estimated value excluding VAT: 10 000 000,00 NOK Maximum value of the framework agreement: 12 000 000,00 NOK 5.1.6. General information Reserved participation: Participation is not reserved. Procurement Project not financed with EU Funds. The procurement is covered by the Government Procurement Agreement (GPA) 5.1.9. Selection criteria Criterion: Type: Economic and financial standing Name: 'Total' annual turnover Description: The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Average annual turnover Description: The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: "Specific annual turnover" Description: Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for the number of accounting years requested is as follows: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Average set-up Description: Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number of financial years requested: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: The tenderer's establishment date Description: If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was established, or the tenderers started their business: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Financial key figures Description: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Liability insurance Description: The insured amount in the tenderer ́s liability insurance is the following: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Other economic and financial requirements Description: Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that: Use of this criterion: Not used Criterion: Type: Economic and financial standing Name: Economic and financial capacity Description: Tenderers must have sufficient economic and financial capacity to fulfil the contract. Credit rating based on the last known fiscal figures, not older than three months. The rating shall be carried out by a credit rating company with licence to conduct this service. Minimum qualification requirements Use of this criterion: Used Criterion: Type: Other Name: Certificates issued by independent bodies for quality assurance standards. Description: Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements? Use of this criterion: Not used Criterion: Type: Other Name: Certificates issued by independent bodies for environmental management standards. Description: Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards? Use of this criterion: Not used Criterion: Type: Suitability to pursue the professional activity Name: Registered in a trade register Description: Tenderers are registered in a professional register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex. Use of this criterion: Not used Criterion: Type: Suitability to pursue the professional activity Name: Registered in a trade register or company register. Description: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex. Use of this criterion: Not used Criterion: Type: Suitability to pursue the professional activity Name: In the case of service contracts: Authorisations from a particular organisation required Description: Is a specific authorisation required from a particular organisation to provide the service in the tenderer's home country? Use of this criterion: Not used Criterion: Type: Suitability to pursue the professional activity Name: In the case of service contracts: Membership in a particular organisation is required Description: Is it necessary to have a particular membership in a particular organisation in order to provide the service in the tenderer ́s home country? Use of this criterion: Not used Criterion: Type: Suitability to pursue the professional activity Name: The tenderer ́s registration, authorisations, etc. Description: Tenderers shall be registered in a company register, professional register or a commerce register in the country where the tenderer is established. Norwegian tenderers: Updated company registration certificate. HDO will obtain the relevant information from the Register of Business Enterprises. Foreign tenderers: Verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established. Use of this criterion: Used Criterion: Type: Technical and professional ability Name: Services only Description: Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration. Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Technical personnel or technical units Description: Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented. Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Technical facilities and quality assurance measures Description: The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Investigation and research facilities Description: The tenderer ́s survey and research facilitates are as follows: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Management and tracing of the supply chain Description: The tenderer will be able to use the following management of the supply chain and tracing systems for the execution of the contract: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Control Permission Description: For goods or services that are complicated, or that in exceptional cases shall be used for a particular purpose: Will the tenderer allow checks of the tenderer's production capacity or technical capacity and, where necessary, of the survey and research facilities that the tenderer has at its disposal and of quality control measures? The inspections shall be undertaken by the contracting authority or the contracting authority can leave it to a competent public body in the country where the tenderer is established. Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Education and professional qualifications Description: The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Environmental management measures Description: Tenderers can employ the following environmental management measures in connection with the execution of the contract: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Number of employees in the management Description: The tenderer ́s number of employees in the management during the last three years was as follows: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Average workforce Description: The tenderer's average annual workforce in the last three years has been as follows: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Tools, materials and technical equipment. Description: Tenderers can use the following tools, material and technical equipment to carry out the contract: Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Portion of the contract to sub-suppliers. Description: The tenderer is considering to outsource the following part (as a percentage) of the contract to sub-suppliers. Note that if the tenderer has decided to outsource a part of the contract to sub-suppliers and will use the sub-suppliers ́ capacity to carry out this part, a special ESPD will be supplemented for such sub-suppliers, see part II, section C, above. Use of this criterion: Not used Criterion: Type: Technical and professional ability Name: Technical and professional qualities Description: Tenderers shall have good experience from comparable contracts. Overview of the tenderer's up to three most relevant contracts in the course of the last three years. Minimum qualification requirements Use of this criterion: Used 5.1.10. Award criteria Criterion: Type: Price Name: Total price of licences Description: An annual total price will be assessed under this criteria. Weight (points, exact): 80 5.1.11. Procurement documents Languages in which the procurement documents are officially available: Deadline for requesting additional information: 10/06/2024 10:00:00 (UTC) Address of the procurement documents: https://permalink.mercell.com/228011658.aspx Ad hoc communication channel: Name: All kommunikasjon mellom partene skal skje via konkurransegjennomføringsverktøyet Mercell («KGV-løsningen»), såfremt ikke HDO opplyser om annet. Annen kommunikasjon mellom personer som deltar i beslutningsprosesser, er ikke tillatt. 5.1.12. Terms of procurement Terms of submission: Electronic submission: Required Address for submission: https://permalink.mercell.com/228011658.aspx Languages in which tenders or requests to participate may be submitted: Norwegian Electronic catalogue: Allowed Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required Variants: Not allowed Deadline for receipt of tenders: 17/06/2024 21:59:00 (UTC) Deadline until which the tender must remain valid: 46 Days Information about public opening: Opening date: 18/06/2024 06:00:00 (UTC) Terms of contract: A non-disclosure agreement is required: yes Electronic invoicing: Required Electronic ordering will be used: yes Electronic payment will be used: yes 5.1.15. Techniques Framework agreement: Framework agreement, without reopening of competition Information about the dynamic purchasing system: No dynamic purchase system 5.1.16. Further information, mediation and review Review organisation: Vestre Innlandet Tingrett Organisation receiving requests to participate: Helsetjenestens driftsorganisasjon for nødnett HF Organisation processing tenders: Helsetjenestens driftsorganisasjon for nødnett HF 8. Organisations 8.1. ORG-0001 Official name: Helsetjenestens driftsorganisasjon for nødnett HF Registration number: 911912759 Postal address: Postboks 72 Town: Gjøvik Postcode: 2801 Country: Norway Contact point: Karl Iver Slartmann Email: karliver.slartmann@hdo.no Telephone: +47 61146820 Internet address: http://www.hdo.no/ Roles of this organisation: Buyer Organisation receiving requests to participate Organisation processing tenders 8.1. ORG-0002 Official name: Vestre Innlandet Tingrett Registration number: 926723758 Town: Gjøvik Postcode: 2801 Country subdivision (NUTS): Innlandet (NO020) Country: Norway Email: vestre.innlandet.tingrett@domstol.no Telephone: 61 02 02 00 Internet address: https://www.domstol.no/no/domstoler/tingrett/vestre-innlandet-tingrett/ Roles of this organisation: Review organisation 11. Notice information 11.1. Notice information Notice identifier/version: 4c4a2988-b48d-4aa7-b562-f3294efa89ca - 04 Form type: Competition Notice type: Contract or concession notice – standard regime Notice dispatch date: 13/05/2024 20:08:43 (UTC) Notice dispatch date (eSender): 14/05/2024 06:48:12 (UTC) Languages in which this notice is officially available: English 11.2. Publication information Notice publication number: 287002-2024 OJ S issue number: 94/2024 Publication date: 15/05/2024 Czech document download: https://ted.europa.eu/cs/notice/287002-2024/pdf Danish document download: https://ted.europa.eu/da/notice/287002-2024/pdf German document download: https://ted.europa.eu/de/notice/287002-2024/pdf Greek document download: https://ted.europa.eu/el/notice/287002-2024/pdf Spanish document download: https://ted.europa.eu/es/notice/287002-2024/pdf English document download: https://ted.europa.eu/en/notice/287002-2024/pdf Estonian document download: https://ted.europa.eu/et/notice/287002-2024/pdf Finnish document download: https://ted.europa.eu/fi/notice/287002-2024/pdf French document download: https://ted.europa.eu/fr/notice/287002-2024/pdf Irish document download: https://ted.europa.eu/ga/notice/287002-2024/pdf Croatian document download: https://ted.europa.eu/hr/notice/287002-2024/pdf Hungarian document download: https://ted.europa.eu/hu/notice/287002-2024/pdf Italian document download: https://ted.europa.eu/it/notice/287002-2024/pdf Lithuanian document download: https://ted.europa.eu/lt/notice/287002-2024/pdf Latvian document download: https://ted.europa.eu/lv/notice/287002-2024/pdf Maltese document download: https://ted.europa.eu/mt/notice/287002-2024/pdf Dutch document download: https://ted.europa.eu/nl/notice/287002-2024/pdf Polska document download: https://ted.europa.eu/pl/notice/287002-2024/pdf Portuguese document download: https://ted.europa.eu/pt/notice/287002-2024/pdf Romanian document download: https://ted.europa.eu/ro/notice/287002-2024/pdf Slovak document download: https://ted.europa.eu/sk/notice/287002-2024/pdf Slovenian document download: https://ted.europa.eu/sl/notice/287002-2024/pdf Swedish document download: https://ted.europa.eu/sv/notice/287002-2024/pdf Bulgarian document download: https://ted.europa.eu/bg/notice/287002-2024/pdf
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