Title	Portugal-Lisbon: Customer services Place of performance: Área Metropolitana de Lisboa Main nature of the contract: Services Official name: Floene Energias, S. A. Type of procedure: Not applicable
Country	Portugal
Language	English
Organization	Floene Energias, S. A. Type of procedure: Not applicable
Published Date	07.04.2023
Deadline Date	01.09.2024
Overview	208251-2023 - Competition I.1. Name and addresses Official name: Floene Energias, S. A. National registration number: 509148247 Postal address: Rua Tomás da Fonseca - Torre C Town: Lisboa NUTS code: PT170 Área Metropolitana de Lisboa Postal code: 1600-209 Country: Portugal E-mail: compras.gn@galp.com Internet address(es): Main address: https://www.galp.com/ I.6. Main activity Production, transport and distribution of gas and heat II.1.1. Title PRO_20631 II.1.2. Main CPV code 79342300 Customer services II.1.3. Type of contract Services II.2.3. Place of performance NUTS code: PT170 Área Metropolitana de Lisboa II.2.8. Duration of the qualification system Start: 01/04/2023 End: 31/03/2026 IV.2.4. Languages in which tenders or requests to participate may be submitted Portuguese 208251-2023 - Competition Portugal-Lisbon: Customer services OJ S 70/2023 07/04/2023 Qualification system – utilities Services Legal Basis: Directive 2014/25/EU Section I: Contracting entity I.1. Name and addresses Official name: Floene Energias, S. A. National registration number: 509148247 Postal address: Rua Tomás da Fonseca - Torre C Town: Lisboa NUTS code: PT170 Área Metropolitana de Lisboa Postal code: 1600-209 Country: Portugal E-mail: compras.gn@galp.com Internet address(es): Main address: https://www.galp.com/ I.2. Information about joint procurement The contract is awarded by a central purchasing body I.3. Communication Additional information can be obtained from the abovementioned address Tenders or requests to participate must be submitted electronically via: http://portugal.vortal.biz/ Tenders or requests to participate must be submitted to the abovementioned address Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: http://portugal.vortal.biz/ I.6. Main activity Production, transport and distribution of gas and heat Section II: Object II.1. Scope of the procurement II.1.1. Title PRO_20631 II.1.2. Main CPV code 79342300 Customer services II.1.3. Type of contract Services II.2. Description II.2.3. Place of performance NUTS code: PT170 Área Metropolitana de Lisboa II.2.4. Description of the procurement CONTRATOS DE AQUISIÇÃO DE SERVIÇOS EM MODELO BUSINESS PROCESS OUTSOURCING, NO ÂMBITO DE ATIVIDADES TÉCNICAS E COMERCIAIS EM FRONTOFFICE, BACKOFFICE, FATURAÇÃO E COBRANÇAS II.2.5. Award criteria II.2.8. Duration of the qualification system Start: 01/04/2023 End: 31/03/2026 II.2.13. Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: no Section IV: Procedure IV.1. Description IV.2. Administrative information IV.2.4. Languages in which tenders or requests to participate may be submitted Portuguese Section VI: Complementary information VI.3. Additional information VI.4. Procedures for review VI.4.1. Review body Official name: Comissão de avaliação do Sistema de Qualificação BPO Postal address: Rua Tomás da Fonseca, Torre A, Piso 2 Town: Lisboa Postal code: 1600-209 Country: Portugal E-mail: compras.gn@galp.com VI.5. Date of dispatch of this notice 04/04/2023 Czech document download: https://ted.europa.eu/cs/notice/208251-2023/pdf Danish document download: https://ted.europa.eu/da/notice/208251-2023/pdf German document download: https://ted.europa.eu/de/notice/208251-2023/pdf Greek document download: https://ted.europa.eu/el/notice/208251-2023/pdf Spanish document download: https://ted.europa.eu/es/notice/208251-2023/pdf English document download: https://ted.europa.eu/en/notice/208251-2023/pdf Estonian document download: https://ted.europa.eu/et/notice/208251-2023/pdf Finnish document download: https://ted.europa.eu/fi/notice/208251-2023/pdf French document download: https://ted.europa.eu/fr/notice/208251-2023/pdf Irish document download: https://ted.europa.eu/ga/notice/208251-2023/pdf Croatian document download: https://ted.europa.eu/hr/notice/208251-2023/pdf Hungarian document download: https://ted.europa.eu/hu/notice/208251-2023/pdf Italian document download: https://ted.europa.eu/it/notice/208251-2023/pdf Lithuanian document download: https://ted.europa.eu/lt/notice/208251-2023/pdf Latvian document download: https://ted.europa.eu/lv/notice/208251-2023/pdf Maltese document download: https://ted.europa.eu/mt/notice/208251-2023/pdf Dutch document download: https://ted.europa.eu/nl/notice/208251-2023/pdf Polska document download: https://ted.europa.eu/pl/notice/208251-2023/pdf Portuguese document download: https://ted.europa.eu/pt/notice/208251-2023/pdf Romanian document download: https://ted.europa.eu/ro/notice/208251-2023/pdf Slovak document download: https://ted.europa.eu/sk/notice/208251-2023/pdf Slovenian document download: https://ted.europa.eu/sl/notice/208251-2023/pdf Swedish document download: https://ted.europa.eu/sv/notice/208251-2023/pdf Bulgarian document download: https://ted.europa.eu/bg/notice/208251-2023/pdf
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