INVITATION TO TENDER FOR THE PROVISION OF BUSINESS OPERATIONS SERVICES FOR TECHNOLOGY GROUP MAS000ETT24000044 Monetary Authority of Singapore Opportunities MAS000ETT24000044 Overview INVITATION TO TENDER FOR THE PROVISION OF BUSINESS OPERATIONS SERVICES FOR TECHNOLOGY GROUP INVITATION TO TENDER FOR THE PROVISION OF BUSINESS OPERATIONS SERVICES FOR TECHNOLOGY GROUP Tender No. MAS000ETT24000044 Reference No. CSD/T/24/BPO/MC/029 Agency Monetary Authority of Singapore Published 02 Oct 2024 10:20AM Offer Validity Duration 3 Months Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). Procurement Type Services Two Envelope Bidding If the tender is a two envelope tender, you need to submit separate technical and price documents in your response. No Tender Type Expenditure Covered under WTO-GPA/FTA Yes Procurement Nature Non Period Contract Procurement Method Open Tender Lite Request for Proposal If the tender allows request for proposal, suppliers can counter propose with different items as long as it fulfills the intended objective of the original item. No GRA Supply/Work Heads [Tendering Capacity] Please refer to the tender documents to find out if the Government Registration Authority (GRA) registration is a critical (i.e. mandatory), non-critical or fully exempted evaluation criterion. Procurement Category Services ⇒ Data Entry, Supply of Manpower Services Closing on 29 Oct 2024 04:00PM Add to Calendar Electronic Submission LOADING TENDER DOCUMENTS (Please log in to view the Documents) Tender Document - TG Business Process Outsourcing.docx WHO TO CONTACT (For all queries pertaining to this tender, please seek clarification from the person(s) listed below.) LI SHAOHUI Li_Shaohui@mas.gov.sg 6229 9990 6229 9229 10 Shenton Way MAS Building Singapore 079117 AWARDING AGENCY Awarding Agency Monetary Authority of Singapore CONTACT PERSON'S DETAILS LI SHAOHUI Li_Shaohui@mas.gov.sg 6229 9990 6229 9229 10 Shenton Way MAS Building Singapore 079117 ITEMS TO RESPOND 1 Item No. 1 Mandatory to Bid: Yes (Firm) One-time Onboarding Unit of Measurement LOT Required Quantity 1.0000 Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). DELIVERY INFORMATION S/N Location Delivery Date Quantity Delivery Terms 1 10 Shenton Way MAS Building Singapore 079117 Attn: Mr Will Yong Email: Will_YONG@mas.gov.sg 01 Dec 2024 1.0000 Local Delivery 2 Item No. 2 Mandatory to Bid: Yes (Firm) Year 1 ARs and OSPs Centralisation Services for TBM Unit of Measurement LOT Required Quantity 1.0000 Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). DELIVERY INFORMATION S/N Location Delivery Date Quantity Delivery Terms 1 10 Shenton Way MAS Building Singapore 079117 Attn: Mr Will Yong Email: Will_YONG@mas.gov.sg 01 Dec 2024 1.0000 Local Delivery 3 Item No. 3 Mandatory to Bid: Yes (Firm) Year 1 Process Augmentation Admin services for CII teams/CBD Unit of Measurement LOT Required Quantity 1.0000 Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). DELIVERY INFORMATION S/N Location Delivery Date Quantity Delivery Terms 1 10 Shenton Way MAS Building Singapore 079117 Attn: Mr Will Yong Email: Will_YONG@mas.gov.sg 01 Dec 2024 1.0000 Local Delivery 4 Item No. 4 Mandatory to Bid: Yes (Firm) Year 2 ARs and OSPs Centralisation Services for TBM Unit of Measurement LOT Required Quantity 1.0000 Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). DELIVERY INFORMATION S/N Location Delivery Date Quantity Delivery Terms 1 10 Shenton Way MAS Building Singapore 079117 Attn: Mr Will Yong Email: Will_YONG@mas.gov.sg 01 Dec 2024 1.0000 Local Delivery 5 Item No. 5 Mandatory to Bid: Yes (Firm) Year 2 Process Augmentation Admin services for CII teams/CBD Unit of Measurement LOT Required Quantity 1.0000 Remarks Please take note that information or documents listed in Clause 4.1 of Section 2 (Instructions to Tenderers) shall only be submitted via the Government Electronic Business system (GeBIZ). DELIVERY INFORMATION S/N Location Delivery Date Quantity Delivery Terms 1 10 Shenton Way MAS Building Singapore 079117 Attn: Mr Will Yong Email: Will_YONG@mas.gov.sg 01 Dec 2024 1.0000 Local Delivery Government Electronic