Dynamic Purchasing System for the Provision of Adult's and Children's Home Care Services for Milton Keynes City Council Milton Keynes City Council Council is establishing a Dynamic Purchasing System ("DPS") via www.sproc.net for the provision of Home Care Services for both Adults and Children within Milton Keynes. The Council is conducting the procurement via the "Light Touch Regime" as set out in the Public ... Milton Keynes City Council Dynamic Purchasing System for the Provision of Adult's and Children's Home Care Services for Milton Keynes City Council - Opportunity Dynamic Purchasing System for the Provision of Adult's and Children's Home Care Services for Milton Keynes City Council Milton Keynes City Council F02: Contract notice Notice reference: 2024/S 000-034200 Published 22 October 2024, 4:04pm Watch this notice Newer publications F14. 2024/S 000-034214 Contents Open all one. Contracting authorityI. Contracting authorityPress escape key to exit two. Object (2 lots)II. Object (2 lots) Scope of the procurement Lot 1. Domiciliary Home Care Services for Adults Lot 2. Domiciliary Home Care Services for Children & Young People three. Legal, economic, financial and technical informationIII. Legal, economic, financial and technical information four. ProcedureIV. Procedure six. Complementary informationVI. Complementary information Download PDF version Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Milton Keynes City Council Civic Offices, 1 Saxon Gate, Silbury Boulevard Milton Keynes MK93EJ Email procurement@milton-keynes.gov.uk Telephone +44 1908691691 Country United Kingdom NUTS code UKJ12 - Milton Keynes Justification for not providing organisation identifier Not on any register Internet address(es) Main address https://www.adamproviders.co.uk/milton-keynes-council-home-care-2024-2026 Buyer's address https://www.milton-keynes.gov.uk one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at https://www.adamproviders.co.uk/milton-keynes-council-home-care-2024-2026 Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://www.adamproviders.co.uk/milton-keynes-council-home-care-2024-2026 one.4) Type of the contracting authorityI.4) Type of the contracting authority Regional or local authority one.5) Main activityI.5) Main activity General public services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title Dynamic Purchasing System for the Provision of Adult's and Children's Home Care Services for Milton Keynes City Council Reference number 2024-311 two.1.2) Main CPV codeII.1.2) Main CPV code 85000000 - Health and social work services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description Milton Keynes City Council Council is establishing a Dynamic Purchasing System ("DPS") via www.sproc.net for the provision of Home Care Services for both Adults and Children within Milton Keynes. The Council is conducting the procurement via the "Light Touch Regime" as set out in the Public Contracts Regulations 2015 (PCR 2015). The Dynamic purchasing system will be split into 2 lots, lot 1 will be for Adult Home Care Services and Lot 2 will be for Children's Home Care Services. To apply to join the Home Care DPS please follow the below link: https://www.adamproviders.co.uk/milton-keynes-council-home-care-2024-2026 Home Care is the provision of person centred, personal care, enabling care and/or other services that are necessary to maintain a Service User's quality of life, enabling them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing things for people in a way that increases dependency, but about supporting people to do things for themselves as far as they are able. The Service will achieve a primary objective of enabling people in the Milton Keynes community to remain living at home for as long as possible and maintaining an excellent quality of life which meets the Service User's identified outcomes. Home Care services will be available 365 (366 in leap years) days a year between the core hours of 6.30am and 10.30pm. Providers are required to confirm their flexibility of timing outside of these core hours to reflect a person centred approach to the provision of night support services. During the enrolment stage (via the DPS), provider will have an opportunity to select their core hours and flexible hours (overnight). The Council will collaborate with the Provider to ensure continuity of care and that the needs of the Service User are met. two.1.5) Estimated total valueII.1.5) Estimated total value Value excluding VAT: £135,366,000 two.1.6) Information about lotsII.1.6) Information about lots This contract is divided into lots: Yes Tenders may be submitted for all lots two.2) DescriptionII.2) Description two.2.1) TitleII.2.1) Title Domiciliary Home Care Services for Adults Lot No 1 two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 85300000 - Social work and related services two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKJ12 - Milton Keynes two.2.4) Description of the procurementII.2.4) Description of the procurement This lot is for Domiciliary Home Care Services for Adults Milton Keynes Council has adopted the UNISON's Ethical Care Charter and is committed to abide by its recommendations. The over-riding objective is to establish a minimum baseline for the safety, quality, and dignity of care by ensuring employment conditions which a) do not routinely short-change Service Users and b) ensure the recruitment and retention of a more stable workforce through more sustainable pay, conditions, and training levels. The core hour time allocated to visits will match the needs of the Service Users. For avoidance of doubt, 15-minute visits will not be used under the core hours as they undermine the dignity of the Service Users and are not recommended by the UNISON Ethical Care Charter. This service is for those residents who have been assessed as eligible for support from adult social care following an assessment under legislation Section 9 of the Care Act 2014 This specification describes the key features of the service and the outcomes required and should be read in conjunction with the Terms and Conditions of the Contract. The service will offer planned and emergency visits during the core hours between 6.30am and 10.30pm, 7 days a week including all bank holidays and flexible hours between 10.30pm and 6.30am. It is imperative that Service Users are at the heart of adult health and social care activities receiving services that are easy to access, of excellent quality and that maximise their ability to live independently and safely in their home and community. In ensuring that the services provide seamless excellent quality Home Care provision the Council and Providers will be committed to working together in partnership through: Ensuring that Service Users and Carers engage in the development, delivery and monitoring of the service provided and are able to contribute views in relation to how the delivery of the service is achieving individual outcomes. Developing close links with the GPs, local community, families, carers, and all health and social care professionals within the area Having a shared vision about the community and individual outcomes which can be achieved through the provision of a superior quality Home Care Service Collaborating for the benefit of Service Users Communicating honestly, openly, regularly, and efficiently Sharing relevant information, expertise, and plans Seeking to avoid conflict but where it arises ensuring that it is resolved quickly, efficiently, and professionally at a local level with no detriment to the Service User Monitoring quality and performance, quickly identifying and taking firm and timely remedial action where necessary. Striving for continuous improvement, reflecting new learning as it emerges and working together to ensure that available resources are maximised to achieve the best outcomes for individuals and the local community. Ensuring that provider complies with current legislative requirements of Equality, Diversity, and Inclusion. Recognising that during the period of the contract there are likely to be changes in service requirements at a national and local level, which will need to be responded to in a professional, flexible, and responsive manner, ensuring outcomes are maintained and best use made of resources available. Home Care is the provision of person centred, personal care, enabling care and/or other services that are necessary to maintain a Service User's quality of life, enabling them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing things for people in a way that increases dependency, but about supporting people to do things for themselves as far as they are able. The Service will achieve a primary objective of enabling people in the Milton Keynes community to remain living at home for as long as possible and maintaining an excellent quality of life which meets the Service User's identified outcomes. Home Care services will be available 365 (366 in leap years) days a year between the core hours of 6.30am and 10.30pm. Providers are required to confirm their flexibility of timing outside of these core hours to reflect a person centred approach to the provision of night support services. During the enrolment stage (via the DPS), provider will have an opportunity to select their core hours and flexible hours (overnight). The Council will collaborate with the Provider to ensure continuity of care and that the needs of the Service User are met. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents two.2.7) Duration of the contract, framework agreement or dynamic purchasing systemII.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months 60 This contract is subject to renewal Yes Description of renewals The 60 month DPS is subject to a further 24 month extension, which allows the total DPS to be open for a maximum of 84 months two.2.10) Information about variantsII.2.10) Information about variants Variants will be accepted: No two.2.11) Information about optionsII.2.11) Information about options Options: No two.2) DescriptionII.2) Description two.2.1) TitleII.2.1) Title Domiciliary Home Care Services for Children & Young People Lot No 2 two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 85300000 - Social work and related services two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKJ12 - Milton Keynes two.2.4) Description of the procurementII.2.4) Description of the procurement This lot is for Domiciliary Home Care Services for Adults The service is for children and young people with profound and significant learning and/or physical disabilities or life-threatening illnesses who have been assessed as a child in need, as set out in the Children Act 1989, the Carers and Disabled Children Act 2000 and the Children and Families Act 2014. It will provide children and young people and their parents/carers with support that is personalised to meet their individual needs and range from providing personal care in the home to support in accessing community and leisure opportunities. Children and young people and their parents/carers are at the heart of the assessment and will require services that are easy to access, of excellent quality and that maximises their ability to live independently and safely in their home and community. Milton Keynes Council has adopted the UNISON Ethical Care Charter and is committed to abide by its recommendations. UNISON's evidence, along with that of other bodies such as the UKHA (United Kingdom Homecare Association), shows that working conditions are intrinsically bound up with the quality of care. The over-riding objective is to establish a minimum baseline for the safety, quality, and dignity of care by ensuring employment conditions which: • do not routinely short-change clients; and • ensures the recruitment and retention of a more stable workforce through more sustainable pay, conditions, and training levels. The service will offer planned and emergency visits during the core hours between 6:30am and 10:30pm, 7 days a week including all bank holidays and flexible hours between 10.30pm and 6.30am.The time allocated to individual visits will match the needs of the clients. In a few instances the visits required will be short (up to half an hour) and in others, long (between two and four hours). The majority of visits, however, will be between one and two hours in duration. This specification describes the key features of the service and the outcomes required and should be read in conjunction with the Terms and Conditions of the contract. In ensuring that the Service provides seamless superior quality (Domiciliary) Home Care provision, Milton Keynes Council and Providers will be committed to working together in partnership through: Ensuring that children and young people and their parents/carers engage in the development, delivery and monitoring of the service provided and are able to contribute views in relation to how the delivery of the service is achieving individual and community outcomes. Developing close links with the local community, families, carers, and all health and social care professionals within the area Having a shared vision about the community and individual outcomes which can be achieved through the provision of an excellent quality (Domiciliary) Home Care service. Collaborating for the benefit of children and young people and their parents/carers Communicating honestly, openly, regularly, and efficiently Sharing relevant information, expertise, and plans Seeking to avoid conflict but where it arises ensuring that it is resolved quickly, efficiently, and professionally at a local level with no detriment to the child or young person or their parents/carers. Monitoring performance, quickly identifying when performance is not satisfactory and taking firm and timely remedial action. Striving for continuous improvement, reflecting new learning as it emerges and working together to ensure that available resources are maximised to achieve the best outcomes for individuals and the local community. Ensuring that provider complies with current legislative requirements of Equality, Diversity, and Inclusion. Recognising that during the period of the contract there are likely to be changes in service requirements at a national and local level, which will need to be responded to in a professional, flexible, and responsive manner, ensuring outcomes are maintained and best use made of resources available. Home Care is the provision of person centred, personal care, enabling care and/or other services that are necessary to maintain a Service User's quality of life, enabling them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing things for people in a way that increases dependency, but about supporting people to do things for themselves as far as they are able. The Service will achieve a primary objective of enabling people in the Milton Keynes community to remain living at home for as long as possible and maintaining an excellent quality of life which meets the Service User's identified outcomes. Home Care services will be available 365 (366 in leap years) days a year between the core hours of 6.30am and 10.30pm. Providers are required to confirm their flexibility of timing outside of these core hours to reflect a person centred approach to the provision of night support services. During the enrolment stage (via the DPS), provider will have an opportunity to select their core hours and flexible hours (overnight). The Council will collaborate with the Provider to ensure continuity of care and that the needs of the Service User are met. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents two.2.7) Duration of the contract, framework agreement or dynamic purchasing systemII.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in days 60 This contract is subject to renewal Yes Description of renewals The 60 months DPS is subject to a further 24 month extension, which allows the total DPS to be open for a maximum of 84 months two.2.10) Information about variantsII.2.10) Information about variants Variants will be accepted: No two.2.11) Information about optionsII.2.11) Information about options Options: No Section three. Legal, economic, financial and technical informationSection III. Legal, economic, financial and technical information three.1) Conditions for participationIII.1) Conditions for participation three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registersIII.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers List and brief description of conditions As stated in the procurement documents three.1.2) Economic and financial standingIII.1.2) Economic and financial standing Selection criteria as stated in the procurement documents three.1.3) Technical and professional abilityIII.1.3) Technical and professional ability Selection criteria as stated in the procurement documents Section four. ProcedureSection IV. Procedure four.1) DescriptionIV.1) Description four.1.1) Type of procedureIV.1.1) Type of procedure Restricted procedure four.1.3) Information about a framework agreement or a dynamic purchasing systemIV.1.3) Information about a framework agreement or a dynamic purchasing system The procurement involves the setting up of a dynamic purchasing system four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes four.2) Administrative informationIV.2) Administrative information four.2.2) Time limit for receipt of tenders or requests to participateIV.2.2) Time limit for receipt of tenders or requests to participate Date 8 December 2029 four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted English four.2.6) Minimum time frame during which the tenderer must maintain the tenderIV.2.6) Minimum time frame during which the tenderer must maintain the tender Duration in months: 6 (from the date stated for receipt of tender) Section six. Complementary informationSection VI. Complementary information six.1) Information about recurrenceVI.1) Information about recurrence This is a recurrent procurement: Yes six.2) Information about electronic workflowsVI.2) Information about electronic workflows Electronic payment will be used six.4) Procedures for reviewVI.4) Procedures for review six.4.1) Review bodyVI.4.1) Review body High Court Royal Court of Justice London WC24 2LL Country United Kingdom Back to top 1729806740 Support links About us Contact us Accessibility statement Terms and conditions Privacy notice Cookies Data and API All content is available under the Open Government Licence v3.0 except where otherwise stated. Notices are based on TED XML schema. © European Union, https://ted.europa.eu, 1998–2020 © Crown copyright Review services If you have any concerns about procurement practices, including late payment, you can contact a review service. 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We do this to keep your information secure. 5 minutes remaining until you will be signed out. Continue session Sign out warning you will not be able to undo this action Dynamic Purchasing System for the Provision of Adult's and Children's Home Care Services for Milton Keynes City CouncilMilton Keynes City Council  Milton Keynes City Council Council is establishing a Dynamic Purchasing System ("DPS") via www.sproc.net for the provision of Home Care Services for both Adults and Children within Milton Keynes. The Council is conducting the procurement via the "Light Touch Regime" as set out in the Public ...  Notice typeF02: Contract noticeClosing8 December 2029 - no time specifiedContract locationUKJ12 - Milton KeynesTotal value £135,366,000 Publication date22 October 2024, 4:04pm