Provision of Gateline and ticket checkers services at various SWR stations Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue ... FIRST MTR SOUTH WESTERN TRAINS LIMITED Provision of Gateline and ticket checkers services at various SWR stations - Future opportunity Provision of Gateline and ticket checkers services at various SWR stations FIRST MTR SOUTH WESTERN TRAINS LIMITED F04: Periodic indicative notice – utilities (periodic indicative notice only) Notice reference: 2024/S 000-033921 Published 21 October 2024, 11:52am Watch this notice Contents Open all one. Contracting entityI. Contracting entityPress escape key to exit two. Object (3 lots)II. Object (3 lots) Scope of the procurement Lot 1. Provision of Gateline and ticket checkers services at various SWR stations in London & Metro Region Lot 2. Provision of Gateline and ticket checkers services at various SWR stations for Central, South & West Regions Lot 3. Provision of Gateline and ticket checkers services at various SWR stations all regions four. ProcedureIV. Procedure Download PDF version Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Section one: Contracting entitySection I: Contracting entity one.1) Name and addressesI.1) Name and addresses FIRST MTR SOUTH WESTERN TRAINS LIMITED 8th Floor,The Point, 37 North Wharf Road LONDON W21AF Contact Ibolya Kormos-spring Email ibolya.kormos-spring@swrailway.com Telephone +44 7971564977 Country United Kingdom NUTS code UKI32 - Westminster Companies House 07900320 Internet address(es) Main address https://www.southwesternrailway.com/ one.3) CommunicationI.3) Communication Access to the procurement documents is restricted. Further information can be obtained at http://redirect.transaxions.com/events/Oz5d1 Additional information can be obtained from the above-mentioned address one.6) Main activityI.6) Main activity Railway services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title Provision of Gateline and ticket checkers services at various SWR stations two.1.2) Main CPV codeII.1.2) Main CPV code 79620000 - Supply services of personnel including temporary staff two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and safety legislation • Provide, staff that are professional and focused on meeting our customers' expectations. • That the contract will represent true value for money for South Western Railway • That any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense. • That have achieved Achillies, ISO 9001 two.1.6) Information about lotsII.1.6) Information about lots This contract is divided into lots: Yes two.2) DescriptionII.2) Description two.2.1) TitleII.2.1) Title Provision of Gateline and ticket checkers services at various SWR stations in London & Metro Region Lot No 1 two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 79620000 - Supply services of personnel including temporary staff two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKI - London UKJ1 - Berkshire, Buckinghamshire and Oxfordshire UKJ2 - Surrey, East and West Sussex two.2.4) Description of the procurementII.2.4) Description of the procurement Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and safety legislation • Provide, staff that are professional and focused on meeting our customers' expectations. • That the contract will represent true value for money for South Western Railway • That any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense. • That have achieved Achillies, ISO 9001 two.2) DescriptionII.2) Description two.2.1) TitleII.2.1) Title Provision of Gateline and ticket checkers services at various SWR stations for Central, South & West Regions Lot No 2 two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 79620000 - Supply services of personnel including temporary staff two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKJ3 - Hampshire and Isle of Wight UKK2 - Dorset and Somerset two.2.4) Description of the procurementII.2.4) Description of the procurement Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and safety legislation • Provide, staff that are professional and focused on meeting our customers' expectations. • That the contract will represent true value for money for South Western Railway • That any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense. • That have achieved Achillies, ISO 9001 two.2) DescriptionII.2) Description two.2.1) TitleII.2.1) Title Provision of Gateline and ticket checkers services at various SWR stations all regions Lot No 3 two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 79620000 - Supply services of personnel including temporary staff two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKI - London UKJ2 - Surrey, East and West Sussex UKJ3 - Hampshire and Isle of Wight UKK2 - Dorset and Somerset two.2.4) Description of the procurementII.2.4) Description of the procurement Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and safety legislation • Provide, staff that are professional and focused on meeting our customers' expectations. • That the contract will represent true value for money for South Western Railway • That any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense. • That have achieved Achillies, ISO 9001 two.3) Estimated date of publication of contract noticeII.3) Estimated date of publication of contract notice 9 December 2024 Section four. ProcedureSection IV. Procedure four.1) DescriptionIV.1) Description four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: No four.2) Administrative informationIV.2) Administrative information four.2.2) Time limit for receipt of expressions of interestIV.2.2) Time limit for receipt of expressions of interest Date 22 November 2024 Local time 5:00pm four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted English Back to top 1729683226 Support links About us Contact us Accessibility statement Terms and conditions Privacy notice Cookies Data and API All content is available under the Open Government Licence v3.0 except where otherwise stated. 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The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue ...  Notice typeF04: Periodic indicative notice – utilities (Periodic indicative notice only)Closing22 November 2024, 5:00pmContract locationsUKI - London; UKJ1 - Berkshire, Buckinghamshire and Oxfordshire; UKJ2 - Surrey, East and West Sussex; UKJ3 - Hampshire and Isle of Wight; UKK2 - Dorset and SomersetPublication date21 October 2024, 11:52am