Adult Advocacy Services Warwickshire County Council and Coventry City Council are jointly commissioning a service for a single provider to deliver a suite of advocacy services that helps people to be safe, healthy and independent, with the most vulnerable members of their communities able to access support when they need ... Warwickshire County Council; Coventry City Council Adult Advocacy Services - Opportunity Adult Advocacy Services Warwickshire County Council Coventry City Council F21: Social and other specific services – public contracts (contract notice) Notice reference: 2024/S 000-031245 Published 30 September 2024, 5:06pm Watch this notice Contents Open all one. Contracting authority (2)I. Contracting authority (2)Press escape key to exit 1. Warwickshire County Council 2. Coventry City Council two. Object II. Object three. Legal, economic, financial and technical informationIII. Legal, economic, financial and technical information four. ProcedureIV. Procedure six. Complementary informationVI. Complementary information Download PDF version Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Warwickshire County Council Shire Hall,Market Square WARWICK CV344RL Contact Manjit Nagra Email manjitnagra@warwickshire.gov.uk Telephone +44 1926412026 Country United Kingdom NUTS code UKG13 - Warwickshire Justification for not providing organisation identifier Not on any register Internet address(es) Main address www.warwickshire.gov.uk Buyer's address www.warwickshire.gov.uk/procurement one.1) Name and addressesI.1) Name and addresses Coventry City Council Earl Street Coventry CV1 5RR Contact Paula Stanley Email paula.stanley@coventry.gov.uk Country United Kingdom NUTS code UKG33 - Coventry Justification for not providing organisation identifier Not on any register Internet address(es) Main address www.coventry.gov.uk one.2) Information about joint procurementI.2) Information about joint procurement The contract involves joint procurement one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at www.csw-jets.co.uk Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted to the above-mentioned address one.4) Type of the contracting authorityI.4) Type of the contracting authority Regional or local authority one.5) Main activityI.5) Main activity General public services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title Adult Advocacy Services Reference number CSW - 19170 two.1.2) Main CPV codeII.1.2) Main CPV code 85000000 - Health and social work services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description Warwickshire County Council and Coventry City Council are jointly commissioning a service for a single provider to deliver a suite of advocacy services that helps people to be safe, healthy and independent, with the most vulnerable members of their communities able to access support when they need it. Services included within the Adult Advocacy Specification are: Statutory IMHA (Independent Mental Health Advocacy) Non Statutory informal in-patient IMHA Non Statutory Community IMHA Statutory Care Act Duties for section 67 and section 68 Statutory IMCA (Independent Mental Capacity Advocate) Statutory Independent NHS Complaints Advocacy - Warwickshire Only Non Statutory General Health Advocacy Service - Warwickshire Only Non Statutory Hospital Advocacy Service - Warwickshire Only two.1.5) Estimated total valueII.1.5) Estimated total value Value excluding VAT: £7,326,660 two.1.6) Information about lotsII.1.6) Information about lots This contract is divided into lots: No two.2) DescriptionII.2) Description two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKG13 - Warwickshire UKG33 - Coventry Main site or place of performance Generally within the boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries two.2.4) Description of the procurementII.2.4) Description of the procurement The Adult Advocacy Service aims to deliver a suite of advocacy services that support vulnerable members of the community to be safe, healthy, and independent. The services outlined within this specification are one way we strive to achieve this aim and vision. Independent NHS Complaints Advocacy Service - (Warwickshire Only): To deliver statutory client centered advocacy services to individuals who meet the eligibility criteria that are designed to empower those who wish to resolve a complaint about healthcare commissioned and/or provided by the NHS in England. Independent Mental Health Advocacy IMHA - Consisting of: Statutory IMHA: Cases will concern people who are qualifying patients within the Mental Health Acts 1983 and 2007 and IMHA regulations 2008, either formally detained in hospital, or people on a Community Treatment Order, or under guardianship. Statutory IMHA patients will therefore be people treated both in hospital and / or in community settings. Informal in-patient IMHA: Services will be offered to inpatients within mental health hospitals, who are not under legal detention under the Mental Health Acts, but who are inpatients receiving or being considered for treatments and are requiring safeguards. Community IMHA Community IMHA (non-statutory) will support clients who are undergoing specialist mental health treatment within the community, and who require support and safeguards in order to remain as independent as possible. General Health Advocacy Service (Warwickshire Only): To deliver time limited NHS advocacy services for individuals who meet the eligibility criteria, to empower and enable individuals to maintain their independence and quality of life and seek to de-escalate potential crisis through early intervention and prevention approaches. Care Act Advocacy duties for Section 67 and Section 68: To deliver an advocacy service for individuals who meet the eligibility criteria and require advocacy support to enable them to fully participate in their Assessment, Care and Support Planning, Adult Safeguarding and Reviewing enquiry process. IMCA (Mental Capacity Act 2005): To deliver a service to individuals who meet the eligibility criteria, that lack the capacity to make specific important decisions, including making decisions about where they live and about serious medical treatment options. Hospital Advocacy (Warwickshire Only): To deliver services to individuals within Warwickshire hospitals to support effective and timely discharge and ensure involvement is in line with people's rights. two.2.6) Estimated valueII.2.6) Estimated value Value excluding VAT: £7,326,660 two.2.7) Duration of the contract or the framework agreementII.2.7) Duration of the contract or the framework agreement Duration in months 120 two.2.14) Additional informationII.2.14) Additional information The contract will be for 3 years with the option to extend for a minimum of 3 years up to a maximum of 84 months at the discretion of the Council based on the contract performance of the successful applicant. The maximum end date with extensions will be 31st March 2035.  Section three. Legal, economic, financial and technical informationSection III. Legal, economic, financial and technical information three.1) Conditions for participationIII.1) Conditions for participation three.1.4) Objective rules and criteria for participationIII.1.4) Objective rules and criteria for participation List and brief description of rules and criteria All as detailed in the tender documentation. The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own evaluation of the Tenderers most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a Bond or Performance Guarantee on the successful Tenderer Section four. ProcedureSection IV. Procedure four.1) DescriptionIV.1) Description four.1.1) Form of procedureIV.1.1) Form of procedure Open procedure four.1.10) Identification of the national rules applicable to the procedureIV.1.10) Identification of the national rules applicable to the procedure Information about national procedures is available at: www.legislation.gov.uk/uksi/2015/102/contents/made four.2) Administrative informationIV.2) Administrative information four.2.2) Time limit for receipt of tenders or requests to participateIV.2.2) Time limit for receipt of tenders or requests to participate Date 4 November 2024 Local time 10:00am four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted English Section six. Complementary informationSection VI. Complementary information six.2) Information about electronic workflowsVI.2) Information about electronic workflows Electronic ordering will be used Electronic invoicing will be accepted Electronic payment will be used six.3) Additional informationVI.3) Additional information During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): - • Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered. • • Changes in legislation that may for example require the inclusion of new customer groups • The identification of additional service recipients, not originally captured by the scope of the contract Opportunities offered by emerging/ new technologies • Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount Back to top 1727799929 Support links About us Contact us Accessibility statement Terms and conditions Privacy notice Cookies Data and API All content is available under the Open Government Licence v3.0 except where otherwise stated. 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Continue session Sign out warning you will not be able to undo this action Adult Advocacy ServicesWarwickshire County Council; Coventry City Council  Warwickshire County Council and Coventry City Council are jointly commissioning a service for a single provider to deliver a suite of advocacy services that helps people to be safe, healthy and independent, with the most vulnerable members of their communities able to access support when they need ...  Notice typeF21: Social and other specific services – public contracts (Contract notice)Closing4 November 2024, 10:00amContract locationsUKG13 - Warwickshire; UKG33 - CoventryTotal value £7,326,660 Publication date30 September 2024, 5:06pm