Student Support Services “Be Well Talk Now” University of Bath Student Support Services “Be Well Talk Now” University of Bath Student Support Services “Be Well Talk Now”The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year. Reference no:MAY476524 Published by:University of Bath Published to:External Deadline date:04/06/2024 Notice Type:Contract notice OCID:ocds-h6vhtk-045634 Location: UK - All UK - All Value:- Summary OCID:ocds-h6vhtk-045634Published by:University of BathAuthority ID:AA20775Publication date:01 May 2024Deadline date:04 June 2024Notice type:Contract NoticeHas documents:NoHas SPD:NoHas Carbon Reduction Plan:N/A Abstract The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year. Full notice text Contract noticeSection I: Contracting authority I.1) Name and addressesUniversity of BathUnited KingdomUniversity of Bath, Manvers StreetUK-Bath: Counselling services.BA2 7AYUK Contact person: Liam Kilawee Telephone: +44 1225385634 E-mail: l.kilawee@bath.ac.uk NUTS: UKK12Internet address(es) Main address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/ Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/I.1) Name and addressesStudent Support Services “Be Well Talk Now”Finance and ProcurementUK-Bath: Counselling services.BA11JWUK Telephone: +44 1225385634 E-mail: l.kilawee@bath.ac.uk NUTS: UKK12Internet address(es) Main address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/ Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/I.2) Joint procurementThe contract involves joint procurementI.3) CommunicationThe procurement documents are available for unrestricted and full direct access, free of charge at:https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4Additional information can be obtained from the abovementioned addressTenders or requests to participate must be sent to the abovementioned addressI.4) Type of the contracting authorityBody governed by public lawI.5) Main activityEducationSection II: ObjectII.1) Scope of the procurementII.1.1) TitleStudent Support Services “Be Well Talk Now”II.1.2) Main CPV code85312320 II.1.3) Type of contractServicesII.1.4) Short descriptionThe University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.II.1.5) Estimated total valueValue excluding VAT: 120 000.00 GBPII.1.6) Information about lots This contract is divided into lots: No II.2) DescriptionII.2.3) Place of performanceNUTS code:UKK12Main site or place of performance:Bath and North East Somerset, North Somerset and South GloucestershireII.2.4) Description of the procurementTo provide a 24/7 phone line for students to seek both in the moment Mental Health and Wellbeing Support as well as Generalist AdviceII.2.5) Award criteriaCriteria below: Quality criterion: Service Provision (Quality) / Weighting: 80.00% Cost criterion: Service Fees and Associated Costs / Weighting: 20.00%II.2.6) Estimated valueValue excluding VAT: 120 000.00 GBPII.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 24 This contract is subject to renewal: No II.2.9) Information about the limits on the number of candidates to be invitedII.2.10) Information about variants Variants will be accepted: Yes II.2.11) Information about options Options: No II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section IV: ProcedureIV.1) DescriptionIV.1.1) Type of procedure Open procedure IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes IV.2) Administrative informationIV.2.2) Time limit for receipt of tenders or requests to participate Date: 04/06/2024 Local time: 14:00IV.2.4) Languages in which tenders or requests to participate may be submittedETIV.2.7) Conditions for opening of tenders Date: 04/06/2024 Local time: 14:00Section VI: Complementary informationVI.1) Information about recurrence This is a recurrent procurement: No VI.3) Additional informationFor more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/79739B2JP4 GO Reference: GO-2024430-PRO-25908674VI.4) Procedures for reviewVI.4.1) Review bodyUniversity of BathUniversity of BathUK-Bath: Counselling services.BA2 7AYUK Telephone: +44 1225385634 E-mail: l.kilawee@bath.ac.ukInternet address(es) URL: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/VI.5) Date of dispatch of this notice30/04/2024 Coding Commodity categories ID Title Parent category 85312320Counselling servicesSocial work services without accommodation Delivery locations ID Description 100UK - All Alert region restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. ID Description There are no alert restrictions for this notice. About the buyer Main contact:l.kilawee@bath.ac.ukAdmin contact:N/aTechnical contact:N/aOther contact:N/a Further information Date Details No further information has been uploaded.

United Kingdom