Careers Wales Accessibility Tender Careers Wales Careers Wales Accessibility Tender Careers Wales Careers Wales Accessibility Tender Careers Wales (CW) is looking to procure the services of an experienced website accessibility assessment provider to complete the following work over the course of the contracted period 1. Complete accessibility assessments for several applications which sit on the Careers Wales website 2. Complete an accessibility assessment of several content pages across the Careers Wales and Working Wales websites 3. Provide support to Careers Wales on a range of accessibility queries and requested work tasks 1. Tenders for this work can be submitted in Welsh 2. Tenders submitted in Welsh will not be ... Reference no:OCT492109 Published by:Careers Wales Published to:Site Deadline date:25/10/2024 Notice Type:Contract notice OCID:ocds-kuma6s-144978 Location: UK - All... UK - All, WALES, West Wales and The Valleys, Isle of Anglesey, Gwynedd, Conwy and Denbighshire, South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion), Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf), Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly), Bridgend and Neath Port Talbot, Swansea, East Wales, Monmouthshire and Newport, Cardiff and Vale of Glamorgan, Flintshire and Wrexham, Powys Value:60000 Summary OCID:ocds-kuma6s-144978Published by:Careers WalesAuthority ID:AA0504Publication date:03 October 2024Deadline date:25 October 2024Notice type:Contract NoticeHas documents:YesHas SPD:NoHas Carbon Reduction Plan:No Abstract Careers Wales (CW) is looking to procure the services of an experienced website accessibility assessment provider to complete the following work over the course of the contracted period 1. Complete accessibility assessments for several applications which sit on the Careers Wales website 2. Complete an accessibility assessment of several content pages across the Careers Wales and Working Wales websites 3. Provide support to Careers Wales on a range of accessibility queries and requested work tasks 1. Tenders for this work can be submitted in Welsh 2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English. 3. The closing dates for the Tender will be the same for those submitted in Welsh and English 4. The timetable for responding to the bids in Welsh will be the same as those submitted in English Full notice text CONTRACT NOTICE – NATIONALNotice Type: SERVICES1 Authority Details1.1Authority Name and AddressOfficial Name:Careers WalesPostal Address:Unit 4 Churchill house, 17 Churchill Way, Town:CARDIFFPostal Code:CF10 2HHCountry:UKFor the attention of:Mr Paul PowellTelephone:+44 2920846578E-Mail:Fax:Internet Address (URL): http://www.careerswales.gov.walesElectronic access to information: https://www.sell2wales.gov.walesElectronic submission of tenders and requests to participate: https://www.sell2wales.gov.wales1.2Address from which documentation may be obtainedOfficial Name:Careers WalesPostal Address:Unit 4 Churchill House, 17 Churchill Way, Town:CARDIFFPostal Code:CF10 2HHCountry:UKFor the attention of:Telephone:+44 2920846578E-Mail:Fax:Internet Address (URL): http://www.careerswales.gov.wales1.3Completed documents must be returned to:Official Name:Careers WalesPostal Address:Unit 4 Churchill House, 17 Churchill Way, Town:CARDIFFPostal Code:CF10 2HHCountry:UKFor the attention of:Telephone:+44 2920846578E-Mail:Fax:Internet Address (URL): http://www.careerswales.gov.wales2 Contract Details2.1TitleCareers Wales Accessibility Tender2.2Description of the goods or services requiredCareers Wales (CW) is looking to procure the services of an experienced website accessibility assessment provider to complete the following work over the course of the contracted period1. Complete accessibility assessments for several applications which sit on the Careers Wales website2. Complete an accessibility assessment of several content pages across the Careers Wales and Working Wales websites3. Provide support to Careers Wales on a range of accessibility queries and requested work tasks1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in EnglishNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=144978.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.2.3Notice Coding and Classificationa) Commodity CodesCodeDescription72000000IT services: consulting, software development, Internet and support72200000Software programming and consultancy services72600000Computer support and consultancy services72800000Computer audit and testing servicesb) Delivery Location/AreaCodeLocation100UK - All1000WALES1010West Wales and The Valleys1011Isle of Anglesey1012Gwynedd1013Conwy and Denbighshire1014South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)1015Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)1016Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)1017Bridgend and Neath Port Talbot1018Swansea1020East Wales1021Monmouthshire and Newport1022Cardiff and Vale of Glamorgan1023Flintshire and Wrexham1024Powys2.4Total quantity or scope of tender1. ApplicationsSeveral react applications are part of the Careerswales.gov.wales website. These are uniquely designed and developed to offer a specific service to our customers using the website. Many of the applications have been assessed by various providers over the last few years. Since then, they have also been enhanced with new features and functions and need a new assessment. Some applications, including any new ones we release in the next couple of years, will be assessed for the first time. We estimate that around 18 applications will be assessed during the contract period; some of these will be a reassessment.2. Content pagesOur content pages are produced through our Content Management System (CMS), Drupal and comprise different components. These components form part of our digital style guide. Not every page on both websites (Careerswales.gov.wales and Workingwales.gov.wales) will need to be assessed; only those detailed in the user journeys we provide for assessment, along with headers, footers and other items listed on the user journeys. We estimate that around 50 content pages containing nearly 100 components will be assessed during the contract period.Each accessibility assessment will be completed against the WCAG 2.2 AA accessibility standard in line with the accessibility regulations. The successful organisation will provide a detailed report for each accessibility assessment completed, detailing the part of the site assessed against each relevant criterion from WCAG 2.2. The report will identify each pass / fail and provide details on the reason for the fail with corrective action needed by Careers Wales to fix the issue. The successful organisation will be available for further consultation on any identified issue within the report so that CW staff or their developers can fully understand the issue and take the appropriate corrective action.3. Accessibility support for Careers WalesAs part of our commitment to providing a fully accessible website, we also require support for various other services. The support required will cover tasks including:• Remedial work to documents (mainly PDF) hosted on the website so they meet accessibility standards• Ad hoc support and general inquiries eg checking the accessibility of new videos produced, providing advice for CW staff on meeting accessibility requirements• Assessing internal developments and 3rd party software we make available to our staff and through our website Careers Wales will request the specific work task required when needed and agree on a timeline for completion with the successful organisation. All work requested is to be calculated using a time-based quote. 3 Conditions for Participation3.1Minimum standards and qualification requiredAccessibility regulationsThe accessibility regulations were enacted for public sector bodies on 23 September 2018. They say you must make your website or mobile app more accessible by making it ‘perceivable, operable, understandable and robust’. You need to include and update an accessibility statement on your website (Careers Wales accessibility statement and Working Wales accessibility statement).The full name of the accessibility regulations is the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.The accessibility regulations build on existing obligations to people who have a disability under the Equality Act 2010.Accessibility regulations cover public sector mobile apps developed for public use. These regulations cover areas such as public sector bodies using bespoke app choices of functionality or branding.Our websites will meet the legal requirements if we:• meet the WCAG 2.2 AA accessibility standard - although there may be valid legal reasons for not meeting accessibility standards• publish an accessibility statement that explains how accessible our website isThe Government Digital Service (GDS) is working on how to assess the new success criteria in WCAG 2.2 and will start monitoring for the extra criteria in October 2024. To meet the accessibility standards we need to know how well our websites currently meets WCAG 2.2, and where there are problems.Accessibility testingWe want our services to be as accessible as possible to all our customers, no matter what device or browser they use.The gov. UK website provides guidance on the different browsers and devices to be used in an accessibility assessment. We want our website services tested using the browsers listed, but we don’t require testing using Internet Explorer 11.Some of our customers will use assistive technologies. The gov.uk website provides guidance on which assistive technologies to test with. We expect the assistive technologies listed by the UK government to be used as part of our website assessments. The proposal asks that you outline what automated and manual testing will be carried out as part of the accessibility assessment and who will carry out these assessments.Company experience and quality standards Careers Wales is looking for an organisation that can demonstrate experience completing website accessibility assessments in accordance with accessibility regulations and guidance on accessibility testing.The proposal must also include the support you make available to organisations, particularly regarding the accessibility requirements detailed in this specification. Environment Careers Wales embraces sustainable development principles in all aspects of procurement to ensure that environmental, social and economic factors are considered. The supplier should demonstrate a commitment to aligning with Careers Wales Environmental Policy and demonstrate their own organisational commitment to sustainability. Your response should include details of how you are minimising your carbon footprint. ProposalInterested organisations must complete the proposal template provided by Careers Wales and submit it on the Sell2Wales portal by Friday, October 25th, 2024.We do not require the provider to have Welsh language skills or provide any assessment reports in Welsh.All sections of the proposal template must be completed and not exceed the word limit where requested.Only proposals submitted that use the template provided by Careers Wales will be considered.4 Administrative Information4.1Type of ProcedureSingle stage4.2Reference number attributed to the notice by the contracting authority N/a 4.3Time LimitsTime-limit for receipt of completed tenders 25-10-2024 Time 12:00Estimated award date 06-11-20244.5Language or languages in which tenders or requests to participate can be drawn upEN CY 4.6Tender Submission Postbox The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx5 Other Information5.1Additional InformationContract period and valueThe successful organisation will be awarded a two-year contract, with an option to extend for a further one year. The contract value is between £0 and £60,000 (exc. VAT).PaymentsCareers Wales will raise a PO for each work activity requested. Payment will be made after the services requested are completed.Tender marking scheme - Tender will be marked on quality and price. Please only submit the price and quality template, no other information is required.Price35% of the tender marks are awarded on price.The provider must include detailed costs for a sample of work required as follows:• Accessibility assessments for the applications listed in Appendix 1 (15%)• Accessibility assessment of the content pages listed in Appendix 1 (10%)• Cost of remedial work to make the example PDF fully accessible – Appendix 2 (5%)• Daily charge rate for ad hoc queries (5%)The costs for the applications and content pages assessment must be based on:• Completing the assessment using the different browsers, devices, and assistive technologies listed in the tender specification under the heading ‘Accessibility testing’.• Providing Careers Wales with a detailed report for each application, identifying each pass/fail against the relevant WCAG 2.2 criterion and corrective action needed to fix any identified issue.• The time available to communicate the report findings back to Careers Wales and address any further queries on the report.• All costs associated with the manual and automated methods used to complete the assessment• Any additional costs, such as management fees and admin costs associated with each piece of workQualityQ1. Testing methods and practices (15%) (maximum 500 words)• Details on how you will carry out a website accessibility assessment (5%)• Details on your testing methods and practices (10%)o Confirmation of the browsers and devices used as part of the assessment.o Outline what automated and manual testing will be done as part of the accessibility assessment.o Confirmation of the assistive technologies used as part of the assessment.Q2. Reporting and feedback methods (20%) (maximum 500 words)• Details of what will be included in the assessment report and how this information will be provided to Careers Wales (10%). (If a report example is provided, it won’t be included in the word count limit)• The support available to CW following the report, so we can understand each issue fully and implement corrective action. (10%)Q3. Experience (10%). Please provide evidence of the following: (maximum 400 words)• Company experience of completing accessibility assessments, including any testimonials (5%)• Details of the team who will carry out the assessment, including relevant experience and whether this work is contracted out or completed in-house. (5%).Q4. Meeting CW wider accessibility needs (10%) (max 400 words)• Outline your expertise and experience in the company to support Careers Wales across the different areas of accessibility requirements. (5%)• Provide examples of different accessibility support provided to existing/previous clients (5%)SustainabilityEnvironment (10%)• Please describe how you will minimise the carbon footprint created in completing the tender specification works.(WA Ref:144978)5.2Additional DocumentationThe following additional documents relating to this notice are available from the site:CW accessibility tender - Proposal templateAppendix 1 - CW accessibility tender (002)Appendix 2 - CW accessibility tender5.3Publication date of this notice 03-10-2024SF 51a Coding Commodity categories ID Title Parent category 72800000Computer audit and testing servicesIT services: consulting, software development, Internet and support72600000Computer support and consultancy servicesIT services: consulting, software development, Internet and support72000000IT services: consulting, software development, Internet and supportComputer and Related Services72200000Software programming and consultancy servicesIT services: consulting, software development, Internet and support Delivery locations ID Description 1017Bridgend and Neath Port Talbot1022Cardiff and Vale of Glamorgan1015Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)1013Conwy and Denbighshire1020East Wales1023Flintshire and Wrexham1016Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)1012Gwynedd1011Isle of Anglesey1021Monmouthshire and Newport1024Powys1014South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)1018Swansea100UK - All1000WALES1010West Wales and The Valleys Alert region restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. ID Description There are no alert restrictions for this notice. About the buyer Main contact:N/aAdmin contact:N/aTechnical contact:N/aOther contact:N/a Further information Date Details No further information has been uploaded. Postbox The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility. Submit your tender response electronically in a secure environment. To create an electronic response please click the "Add to my interest list" button at the top of the page. For more information on the Postbox Facility please refer to the user guide: Postbox – for Buyers and Suppliers Q&A Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button. Additional Documents The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below. Current documentsdocxCW accessibility tender - Proposal template.docxdocx63.71 KB This file may not be accessible.pdfAppendix 2 - CW accessibility tender.pdfpdf154.91 KB This file may not be accessible.docxAppendix 1 - CW accessibility tender (002).docxdocx26.67 KB This file may not be accessible.Replaced documents There are no previous versions of these documents.