Da10--Pass Ivr Description STATEMENT OF WORKA. GENERAL INFORMATIONTitle of Project: Enhancing an Intervention for Smokers with Chronic Pain using IVR: A Randomized Clinical Trial of Smoking Cessation Counseling for Veterans (PASS-IVR)Scope of Work: The Contractor shall provide services in support of the PASS-IVR project within the VA Center for Patient Engagement Tracking and Long-term Support (PETALS) platform. The Contractor must work closely with the PASS-IVR and PETALS teams to provide on-going maintenance and support for the duration of the period of performance.B. GENERAL REQUIREMENTS1. Support and Maintenance2. Security RequirementsSummaryThis is a service contract request and is a requirement of an ongoing funded VA study, Enhancing an Intervention for Smokers with Chronic Pain using IVR: A Randomized Clinical Trial of Smoking Cessation Counseling for Veterans (PASS-IVR). In this study, Veteran participants with chronic pain who smoke will receive interactive voice response (IVR) calls after enrollment. The IVR system will collect nightly smoking status, pain, activity, and adherence data and will allow counselors to provide personalized, asynchronous feedback support and reinforcement between sessions and during a 4-week follow-up period. Additionally, the IVR system will be set up to collect surveys from participants at 3 time points (baseline, 6-month follow-up, and 12-month follow-up). The enrollment, randomization, and treatment of participants will occur at VA Connecticut Healthcare System. The Contractor will provide services in support of the intervention and assessments (services will include management of the Interactive Voice Response (IVR) in the PETALS platform, viewing of the results of the assessments in Dynamics 365 (limited data set of identifiable patient data (patient first name, patient last initial, phone number, VA medical center, and birth year)) for the VA Connecticut-based study).The IVR platform is built and hosted by PETALS. The PETALS platfo... VETERANS AFFAIRS, DEPARTMENT OF Contracting Office Address 4135 S POWER RD STE 103 MESA , AZ 85212 USA Primary Point of Contact : Aurora Salazar-Alas aurora.salazar-alas@va.gov Phone Number (520) 629-4612 portia.fredua-agyeman@va.gov Tender Notice International Competitive Bidding 36C24125Q0040 United States of America GT-108989314