Dell Extended Warranty Maintenance and Software Licenses Description ASRC Federal Field Services, LLC (further known as AFFS) on behalf of the 71st ISS, is seeking to obtain Request for Quotes for a 1 year Extension of maintenance for Dell IDPA, Dell Network Switches, and Dell VxRail with VMWARE VCF at Vance AFB, Oklahoma. 1. SUBJECT MATTER: Extend warranty maintenance and software licenses: A four node VxRail cluster, two DP4400 IDPA, and two Dell 4048 top of rack switches located at Vance AFB in Bldg 500 Rm 0024 require extension of maintenance. The Value Added Reseller (VAR) will provide services specified below for hardware warranty maintenance and software licenses. 2. SCOPE OF SERVICE: Extend warranty and maintenance: VAR will extend ProSupport 4HR Mission Critical in accordance with the terms specified in sections 3 and 4. VAR will provide this service for serial numbers specified in section 5. Software Licensing: VAR will provide software licensing required to extend VxRail VMWARE software support in accordance with specifications in section 6. 3. DESCRIPTION OF SERVICE LEVELS: Response Time: Warranty Maintenance provider must respond to service request within 4 hours. Parts Retention: All failed hard drives or other storage devices must be retained by the customer. 4. WARRANTY AND LICENSING TERM: All extended warranties maintenance and licensing terms shall be extended for a term of 1 year beginning on or after the maintenance expiration date of the serial numbers provided below. Software licensing terms shall begin on the date or after the expiration of current software support as provided by the VMWARE site ID provided in section 6. 5. ITEMIZED SERIAL NUMBERS: The following serial numbers require maintenance and warranty support as outlined sections 2, 3 and 4. -Four VxRail P570 Server Nodes DE300193604467 DE300193604468 DE300193704804 DE300193704805 -Two DP4400 IDPA APM0019382088 APM0019502535 -Dell ON404... DEPT OF DEFENSE | DEPT OF THE AIR FORCE ADMIN ONLY NO REQTN DSN318 460 2000, APO , AE 09877-1110, USA Primary Point of Contact: Germain Duarte, germain.duarte.1@us.af.mil, Phone Number 3184602006 betty.kliewer.ctr@us.af.mil Tender Notice International Competitive Bidding 71-R03E-BK United States of America GT-108033074