Carers Support Service - Lead Provider Milton Keynes City Council are currently out to tender for the provision of a Lead Provider for its Carers Support Service. This is being procured as an open tender under the light touch regime. The overarching purpose of the provision of Carers' Support Services is to ensure that carers who are ... Milton Keynes City Council Carers Support Service – Lead Provider - Opportunity Carers Support Service – Lead Provider Milton Keynes City Council F02: Contract notice Notice reference: 2024/S 000-032142 Published 7 October 2024, 5:00pm Watch this notice Contents Open all one. Contracting authorityI. Contracting authorityPress escape key to exit two. Object II. Object three. Legal, economic, financial and technical informationIII. Legal, economic, financial and technical information four. ProcedureIV. Procedure six. Complementary informationVI. Complementary information Download PDF version Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Milton Keynes City Council Civic Office, 1 Saxon Gate East Milton Keynes MK9 3EJ Email corporateprocurement@milton-keynes.gov.uk Country United Kingdom NUTS code UKJ12 - Milton Keynes Internet address(es) Main address https://in-tendhost.co.uk/milton-keynes/aspx/Home Buyer's address https://www.milton-keynes.gov.uk one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/milton-keynes/aspx/Home Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted to the above-mentioned address one.4) Type of the contracting authorityI.4) Type of the contracting authority Regional or local authority one.5) Main activityI.5) Main activity General public services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title Carers Support Service – Lead Provider Reference number 2024-121 two.1.2) Main CPV codeII.1.2) Main CPV code 85000000 - Health and social work services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description Milton Keynes City Council are currently out to tender for the provision of a Lead Provider for its Carers Support Service. This is being procured as an open tender under the light touch regime. The overarching purpose of the provision of Carers’ Support Services is to ensure that carers who are caring for a family member, friend or neighbour who are ordinarily resident in Milton Keynes, are supported to maintain a positive sense of their own health and wellbeing and Continuing their caring role, in a way that is safe for them.The Lead Provider organisation forms part of the tiered approach of the Carers’ Support Services. The tiered approach encompasses levels of support and specialism. It has a lead provider, who provides overarching Information advice and guidance and acts as a single point of access. It then has a number, of specialist organisations(not included in this tender) who work in collaboration to meet the needs. two.1.5) Estimated total valueII.1.5) Estimated total value Value excluding VAT: £825,000 two.1.6) Information about lotsII.1.6) Information about lots This contract is divided into lots: No two.2) DescriptionII.2) Description two.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s) 85000000 - Health and social work services 85310000 - Social work services 85312000 - Social work services without accommodation 85300000 - Social work and related services two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKJ12 - Milton Keynes two.2.4) Description of the procurementII.2.4) Description of the procurement Milton Keynes City Council are currently out to tender for the provision of a Lead Provider for it's Carers Support Service. This is being procured as an open tender under the light touch regime.The duration of the contract will be for 3 years with an option to extend for a further 2 years.The overarching purpose of the provision of Carers’ Support Services is to ensure that carers who are caring for a family member, friend or neighbour who are who are ordinarily resident in Milton Keynes, are supported to maintain:- A positive sense of their own health and wellbeing- Continuing their caring role, in a way that is safe for them.The Lead Provider organisation forms part of the tiered approach of the Carers’ Support Services. The tiered approach encompasses levels of support and specialism. It has a lead provider, who provides overarching Information advice and guidance and acts as a single point of access. It then has a number, of specialist organisations who work in collaboration to meet the needs. The specialist organisations (not included in this tender) will cover the areas of:- Young Carers and Young Adult Carers- Mental Health- Learning Disability and Neurodivergence- Older PeopleThe Lead Provider will deliver the following services and activities:- The service will deliver a single, well-informed Single Point of Access (SPA) for Carers- Triage all referrals within 3 working days, identifying those that need to be referred to ASC as a matter of urgency. A wellbeing assessment is completed, to identify where the carer needs advice and referral made to the specialist organisation if required. Carers details will be shared seamlessly between organisations, with consent.- Complete contingency planning and recommend/ encourage carers to have a carers conversation with MKCC- Share contingency plans with MKCC Adult or Children’s Social Care- Advice, information and emotional support to Carers, on all issues relating to their caring role. This support is to be given by telephone, face to face or using electronic media on an individual basis or in group settings, in home visits, community venues or at the carer’s service offices. The service will be available at times and venues within Milton Keynes which are convenient and accessible for all Carers.- Benefits advice and representation; other financial advice and information relating to caring matters. To deliver debt and financial advice the provider is required to be Finance Conduct Authority (FCA) regulated.- To develop the use of volunteers who have had experience of being a Carer, to offer a befriender/buddying service which will keep in regular touch with isolated Carers by phone or in person.- The model does not include all conditions of the cared for. The Lead provider may work with other organisations to provide specific support for these carers.- Develop a peer support network for carers- Production and distribution of a regular Carer’s Newsletter in paper form, on a website or using any other electronic method of disseminating useful information about local and national developments of interest to Carers.- And more which are detailed in the service specification.The service will be delivered under a branded name. This will support a ‘no wrong door ‘approach to providing support to carers, that is easily identifiable.The provider will have a base in Milton Keynes, if this is not suitable for carers to access then use of local community facilities at dedicated times and days is to be communicated. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents two.2.6) Estimated valueII.2.6) Estimated value Value excluding VAT: £825,000 two.2.7) Duration of the contract, framework agreement or dynamic purchasing systemII.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months 36 This contract is subject to renewal Yes Description of renewals A provision to extend for a period of 24 months two.2.10) Information about variantsII.2.10) Information about variants Variants will be accepted: No two.2.11) Information about optionsII.2.11) Information about options Options: No two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds The procurement is related to a project and/or programme financed by European Union funds: No Section three. Legal, economic, financial and technical informationSection III. Legal, economic, financial and technical information three.1) Conditions for participationIII.1) Conditions for participation three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registersIII.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers List and brief description of conditions As stated in the procurement documents three.1.2) Economic and financial standingIII.1.2) Economic and financial standing Selection criteria as stated in the procurement documents three.1.3) Technical and professional abilityIII.1.3) Technical and professional ability Selection criteria as stated in the procurement documents three.2) Conditions related to the contractIII.2) Conditions related to the contract three.2.2) Contract performance conditionsIII.2.2) Contract performance conditions As stated in the procurement documents Section four. ProcedureSection IV. Procedure four.1) DescriptionIV.1) Description four.1.1) Type of procedureIV.1.1) Type of procedure Open procedure four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes four.2) Administrative informationIV.2) Administrative information four.2.1) Previous publication concerning this procedureIV.2.1) Previous publication concerning this procedure Notice number: 2024/S 000-003988 four.2.2) Time limit for receipt of tenders or requests to participateIV.2.2) Time limit for receipt of tenders or requests to participate Date 7 November 2024 Local time 12:00pm four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted English four.2.6) Minimum time frame during which the tenderer must maintain the tenderIV.2.6) Minimum time frame during which the tenderer must maintain the tender Duration in months: 6 (from the date stated for receipt of tender) four.2.7) Conditions for opening of tendersIV.2.7) Conditions for opening of tenders Date 7 November 2024 Local time 12:00pm Place Milton Keynes City Council - Remote Opening via In-Tend Section six. Complementary informationSection VI. Complementary information six.1) Information about recurrenceVI.1) Information about recurrence This is a recurrent procurement: Yes Estimated timing for further notices to be published: 2029 six.2) Information about electronic workflowsVI.2) Information about electronic workflows Electronic payment will be used six.4) Procedures for reviewVI.4) Procedures for review six.4.1) Review bodyVI.4.1) Review body High Court Royal Court of Justice London WC24 2LL Country United Kingdom six.4.3) Review procedureVI.4.3) Review procedure Precise information on deadline(s) for review procedures The Council will incorporate a minimum 10 calendar day standstill period at thepoint information on the award of the Contract is communicated to tenderers.Applicants who are unsuccessful shall be informed by the Contracting Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. Applicants may seek further clarification from the Contracting Authority following receipt of this information and the Contracting Authority will provide further clarification as appropriate. If any clarification regarding the award of the Contract has not been successfully resolved, an Applicant can consider its option under the Public Contracts Regulations 2015.Applicants would need to obtain their own legal advice. Back to top 1728465491 Support links About us Contact us Accessibility statement Terms and conditions Privacy notice Cookies Data and API All content is available under the Open Government Licence v3.0 except where otherwise stated. Notices are based on TED XML schema. © European Union, https://ted.europa.eu, 1998–2020 © Crown copyright Review services If you have any concerns about procurement practices, including late payment, you can contact a review service. 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We do this to keep your information secure. 5 minutes remaining until you will be signed out. Continue session Sign out warning you will not be able to undo this action Carers Support Service - Lead ProviderMilton Keynes City Council  Milton Keynes City Council are currently out to tender for the provision of a Lead Provider for its Carers Support Service. This is being procured as an open tender under the light touch regime. The overarching purpose of the provision of Carers' Support Services is to ensure that carers who are ...  Notice typeF02: Contract noticeClosing7 November 2024, 12:00pmContract locationUKJ12 - Milton KeynesTotal value £825,000 Publication date7 October 2024, 5:00pm