Microsoft Dynamics 365 Finance & Operations Support Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support ... Norse Commercial Services Ltd Microsoft Dynamics 365 Finance & Operations Support - Opportunity Microsoft Dynamics 365 Finance & Operations Support Norse Commercial Services Ltd F02: Contract notice Notice reference: 2024/S 000-034490 Published 24 October 2024, 2:05pm Watch this notice Contents Open all one. Contracting authorityI. Contracting authorityPress escape key to exit two. Object II. Object three. Legal, economic, financial and technical informationIII. Legal, economic, financial and technical information four. ProcedureIV. Procedure six. Complementary informationVI. Complementary information Download PDF version Share this notice Twitter LinkedIn Email Copy link Print this notice Report concerns about this procurement Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Norse Commercial Services Ltd 280 Fifers Lane Norwich NR6 6EQ Contact Simon Bullimore Email simon.bullimore@norsegroup.co.uk Telephone +44 1603894162 Country United Kingdom NUTS code UKH1 - East Anglia Internet address(es) Main address www.norsegroup.co.uk one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Software-support-services./5RFS28M3C8 Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://www.delta-esourcing.com/tenders/UK-title/5RFS28M3C8 Tenders or requests to participate must be submitted to the above-mentioned address one.4) Type of the contracting authorityI.4) Type of the contracting authority Other type Local Authority Trading Company (LATCO) one.5) Main activityI.5) Main activity Other activity FM services to Local Government Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title Microsoft Dynamics 365 Finance & Operations Support Reference number NGRP0088 two.1.2) Main CPV codeII.1.2) Main CPV code 72261000 - Software support services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support partner to supplement its internal support teams. two.1.5) Estimated total valueII.1.5) Estimated total value Value excluding VAT: £875,000 two.1.6) Information about lotsII.1.6) Information about lots This contract is divided into lots: No two.2) DescriptionII.2) Description two.2.3) Place of performanceII.2.3) Place of performance NUTS codes UKH1 - East Anglia Main site or place of performance East Anglia two.2.4) Description of the procurementII.2.4) Description of the procurement Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group seeks a qualified external support partner to supplement its internal support teams. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents two.2.6) Estimated valueII.2.6) Estimated value Value excluding VAT: £875,000 two.2.7) Duration of the contract, framework agreement or dynamic purchasing systemII.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months 60 This contract is subject to renewal No two.2.9) Information about the limits on the number of candidates to be invitedII.2.9) Information about the limits on the number of candidates to be invited Envisaged minimum number: 5 two.2.10) Information about variantsII.2.10) Information about variants Variants will be accepted: No two.2.11) Information about optionsII.2.11) Information about options Options: No two.2.13) Information about European Union FundsII.2.13) Information about European Union Funds The procurement is related to a project and/or programme financed by European Union funds: No two.2.14) Additional informationII.2.14) Additional information To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/5RFS28M3C8 Section three. Legal, economic, financial and technical informationSection III. Legal, economic, financial and technical information three.1) Conditions for participationIII.1) Conditions for participation three.1.2) Economic and financial standingIII.1.2) Economic and financial standing Selection criteria as stated in the procurement documents three.1.3) Technical and professional abilityIII.1.3) Technical and professional ability Selection criteria as stated in the procurement documents Section four. ProcedureSection IV. Procedure four.1) DescriptionIV.1) Description four.1.1) Type of procedureIV.1.1) Type of procedure Restricted procedure four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: No four.2) Administrative informationIV.2) Administrative information four.2.2) Time limit for receipt of tenders or requests to participateIV.2.2) Time limit for receipt of tenders or requests to participate Date 23 November 2024 Local time 11:00am four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidatesIV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates 25 November 2024 four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submitted English four.2.6) Minimum time frame during which the tenderer must maintain the tenderIV.2.6) Minimum time frame during which the tenderer must maintain the tender Duration in months: 3 (from the date stated for receipt of tender) Section six. Complementary informationSection VI. Complementary information six.1) Information about recurrenceVI.1) Information about recurrence This is a recurrent procurement: No six.2) Information about electronic workflowsVI.2) Information about electronic workflows Electronic ordering will be used Electronic invoicing will be accepted Electronic payment will be used six.3) Additional informationVI.3) Additional information The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Software-support-services./5RFS28M3C8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5RFS28M3C8 GO Reference: GO-20241024-PRO-28270038 six.4) Procedures for reviewVI.4) Procedures for review six.4.1) Review bodyVI.4.1) Review body Norse Commercial Services Limited 280 Fifers Lane Norwich NR6 6EQ Telephone +44 1603894162 Country United Kingdom Back to top 1729786668 Support links About us Contact us Accessibility statement Terms and conditions Privacy notice Cookies Data and API All content is available under the Open Government Licence v3.0 except where otherwise stated. Notices are based on TED XML schema. © European Union, https://ted.europa.eu, 1998–2020 © Crown copyright Review services If you have any concerns about procurement practices, including late payment, you can contact a review service. 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We do this to keep your information secure. 5 minutes remaining until you will be signed out. Continue session Sign out warning you will not be able to undo this action Microsoft Dynamics 365 Finance & Operations SupportNorse Commercial Services Ltd  Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support ...  Notice typeF02: Contract noticeClosing23 November 2024, 11:00amContract locationUKH1 - East AngliaTotal value £875,000 Publication date24 October 2024, 2:05pm